Dali Daji Hotel

I originally wanted to give a bad review, but after thinking about it, I decided to make an objective review from a non-subjective perspective. I made a very last minute decision to go to Dali. I have been to Dali many times, and I have stayed in almost all the popular homestay rankings. This time, I was attracted by the name of the hotel, so I made a successful reservation at 2 a.m. After the reservation was successful, since my flight landed in Dali at 9 a.m., I asked Ctrip customer service to help me connect at 2 a.m. to ask if I could check in if I arrived in advance. Unfortunately, with the strong contact of Ctrip staff, the hotel finally responded after I landed in the morning. The reason was that Ctrip staff called the hotel many times from 2 a.m. to 9 a.m., but no one answered. After I landed and was on my way to the hotel, I finally received a reply, a very cold and repetitive reply, "Our normal check-in time is 2pm" (although I later learned that this was not the intention of the sister who answered the phone at that time, it undoubtedly gave me a heavy blow). At this time, the Ctrip staff called me and said that they also received such a reply, and we all said that we couldn't understand it. I have stayed in many luxury hotels around the world, and I may not know how long the check-in time is. What is my purpose? I want to ask how to resolve the passivity at this moment. A prejudiced start, finally when I arrived at the hotel, I expressed my understanding in the staff's explanation. Then I started waiting. Waiting is normal because the guests yesterday did not check out, but apart from enthusiastically offering some welcome cookies, and then not knowing how to resolve the embarrassment of letting me wander around the hotel, I was more or less unhappy at this time. Finally, after having lunch at the hotel, I got my room card and started to rest for sleep, but unfortunately at four o'clock in the afternoon, I was awakened by the crazy sound of electricity. The power outage paralyzed the hotel, causing my mobile phone to run out of power, and I fell into a passive situation again. The process was also tortuous. At around 5 pm, I was finally arranged to change a room and upgraded. I am not a person who is greedy for small gains, but at this moment I was confused. When I contacted and waited for several hours in the morning, since there was a room, was there a better solution at that time? But after all, all kinds of facilities are normal now, so I didn't mention it. Until 5:30 at this time, I finally welcomed my purpose of coming to Dali, and calmly felt the tranquility outside the window, but at this time the sky was getting dark, and the day was finally gone. This rare rest time was finally paid by myself. Because I was going to Lijiang, the consistency of communication at the Dayan Amman Hotel where I stayed still made me feel the gap, so I wrote this review. But I declare that every staff member of the hotel is actually very sincere and serious, and the service attitude is also very good. My unhappiness before checking in has actually disappeared under the explanation of the staff at the hotel, because it is indeed excusable. But as a resident, I wrote this review so that the hotel can be better next time I come. All the staff members are really nice, but I also hope that you can think more from the perspective of the guests in various situations. Maybe the results will be better. Sincerely, I also hope that the boss who had a quick glance yesterday will cherish the sincerity of these employees, and also think about what the hotel's standards are and what the customers need. This is a dilemma for running a hotel, but also an opportunity to achieve better results. Finally, see you next time and come again.

It's super good. This is the most satisfactory hotel in this trip to Dali. From the room to the food, everything is impeccable. It is the last stop of this trip to Dali. I told my friends that if we stayed here on the first day, we would not change hotels later and would come again next time~

The hotel is impeccable except for its slightly remote location! Facing Cangshan Mountain, there is a small pond in front of the hotel, which is very photogenic. The service is very good, and the welcome fruit is also very thoughtful. Although there are not many types of breakfast, the quality is very good! It is really nice to overlook Cangshan Mountain. It is also very comfortable to lie on the balcony and relax, away from the hustle and bustle of the big city.