Starway Hotel (Zhengzhou Dengfeng Shicong Road)

In a newly opened store. The environment is very good. There are staff at the door to help direct parking. The front desk staff is also very patient and helps recommend local delicacies. The room arrangement is also very satisfactory. It is a safe and comfortable stay.

The front desk guy has a very good service attitude! He also upgraded our room for free. The room was very clean and comfortable.

The location is easy to find. You can see the big logo at a glance. The environment is very good and the atmosphere is also 🈶️. What surprised me most about this store is the service. Although I encountered some minor problems, the staff kept apologizing and helping to solve them. They really put customers first. I came here to check in during the holiday 📍, and I was not disappointed. First of all, I like the environment here very much. Secondly, the service is also in place. In a word, I am very satisfied. It is worth recommending. I mainly praise the staff. They are super nice and have a really good attitude. There is no impatience at all!

The room is clean, the bed is comfortable, and there is plenty of water for showering. The location of the hotel is a bit awkward. The nearest Songyang scenic spot will be open for a while. The parking lot is relatively small. If it is full, you have to park at the nightclub inside. Overall, it is a cost-effective place to rest.

Facilities: All are brand new, but the switches and controlled lights do not correspond; the wall where the shower head is installed is a bit strange Hygiene: Generally clean, but the mouthwash cup on the washstand is placed upright, which will collect dust Environment: At the corner of the street, with a large lobby Service: The front desk was enthusiastic and actively promoted breakfast and silver membership benefits. After being told to think about it again, they insisted that this was a loss-making business, and their attitude changed a bit. In fact, in this era, there is no need for pity marketing at all. Everyone knows that using this method will often backfire.

The hotel service is very good, the hygiene is OK, but parking is inconvenient. I arrived at the hotel after 8 pm. It was very cold at that time, probably around 3 degrees. The hotel has no parking space, so I had to walk 100 meters away to park and then walk back to the hotel. The most unsatisfactory thing is that I had to pay the parking fee myself the next day when I picked up the car, and then add the hotel WeChat and send the payment code to get the parking fee back. The service lady saw that she was dissatisfied and had no choice but to pay the parking fee with me in the parking lot. Parking is too troublesome.