Guest User
March 25, 2025
Disappointing. With all the great reviews I expected a more. To be fair I'd booked a room for one person by mistake and the solution was dealt with swiftly. Lisa charged an extra £40 for my mistake...whilst explaining that normally the rooms are £100 per night for 2 guests (not true) but she was offering a 15% discount special ( it turns out 20% for everyone else 😂). It's not the amount but it's more the principle... especially when I had the card machine rammed under my nose before I had even put my bag down on the bed. What I didn't like was breakfast only being served between 8am & 9am...way too early for me on holiday. It was very reminiscent of old fashioned B&B's. The heating was also turned off overnight which I found hilarious...wear thermal pyjamas! The pillows were wafer thin, the beds a wee bit hard too and the window dirty. The stairs up to the room could also do with a shampoo too. However, what I really appreciated was afternoon housekeeping provided...thank you and I also appreciated the cereal, yogurt and fruit left in the room for breakfast...thanks again The room was spotlessly clean and nice and quiet. Clearly, from the ratings, my experience was possibly an exception. As for the promise of "arrive as a guest and leave as a friend" this wasn't my experience but my best guess is the feeling's mutual... especially after this review! 😂