Park Apartments Dubai, An Edge by Rotana Hotel

Nice hotel and good food

Such a Great place to be in Dubai, Visited Park Apartments on Feb 16-21st, cozy studio apartment was spacious and had everything you would need. most importantly the best fact about the property was its friendly attentive Staff. Afrar who was manning the reception was a delight to talk to, was very helpful and assisted all requirements without a hesitation, Ishara & Gayan from House Keeping was so kind and kept the apartment well cleaned, last day decided to visit Rotana Hotel for Breakfast and Hostess at Timo restaurant was a sweetheart, her name was Eyursqlem (i guess its right), she was very efficient and attended to all guest who were at the Buffet at that time, it was delight to watch her work. she even spoke to me briefly and found out that i will be leaving that day and brought me a plate with doughnuts with a writing, "Have a Safe Flight" these little things and this Young Team made my stay pleasant and very comfortable. Hats off to Rotana Group, you have got some good Staff. please look after them as they surely looking after your customers. i will visit once again when i'm in Dubai, Park apartments is the place for me to be.

We were very happy with our stay. The reception team, especially Alla is very professional and welcoming. The 2 ladies at the reception are also very smiling and always helpful. The house- keeping team under the management of Suraj are also very responsive and friendly, in particular Gayan and Mithun. There are new staff, Deepo and Pradeep are also friendly and do a great job of keeping the rooms fresh and clean. The IT team have been great too supporting us with connectivity etc. Thank you to all the teams for making our stay welcoming and happy.

A good hotel is more than just a place to sleep; it is an experience that combines comfort, service, and ambiance to create a memorable stay. The best hotels offer a balance of luxury and practicality, ensuring that guests feel pampered while also providing the essentials for a convenient and enjoyable stay. First and foremost, a good hotel provides clean, well-maintained rooms with comfortable beds and high-quality linens. The room should be thoughtfully designed, offering ample space, good lighting, and modern amenities such as high-speed Wi-Fi, smart TVs, and a well-stocked minibar. Climate control, soundproofing, and a peaceful atmosphere are essential for restful nights. Exceptional customer service is at the heart of a great hotel experience. Friendly and attentive staff who are quick to address any guest concerns or requests can make all the difference. Whether it’s offering personalized recommendations for local attractions or ensuring a smooth check-in and check-out process, the staff's attention to detail enhances the overall stay. Location is another important factor. A good hotel should be conveniently situated near key attractions, business districts, or transportation hubs, depending on the guest’s purpose for travel. On-site amenities, such as restaurants, a fitness center, spa, and business facilities, also add value, making it easy for guests to relax or stay productive. Overall, a good hotel ensures that guests feel welcome, comfortable, and well-cared for, turning a simple stay into an exceptional experience.

I spent 2 years in the hotel and wrote 2 reviews before and expressed my admiration for every thing in the hotel but this review express my praise and gratitude to Josephine and Mel from Club Rotana lounge they are very kind passionate and professional when serving me all the time

Had a great stay here for 10 days. It is an serviced apartment well maintained with kitchen and other facilities. A nice swimming pool and gym was a great addition to it . The service was excellent ,specially Mr. Mithun did a great job in keeping the room clean and tidy . The location was prefect as well . Overall no complaints and enjoyed my stay there to the fullest.