Ramada by Wyndham East Syracuse Carrier Circle

never going back. the first night we were there, there was no hot water. the second day that we were there, we noticed there was a lot of ants. we found out they were coming out from behind the tv stand. although the bed was super comfy and I wanted to take a pillow home, we aren't going to be going back.

Supposed to be in a smoke free room. The entire second floor smelled like cigarette smoke! It got into our Cpap machines, our clothing. Had to rewash our clean clothes and clean our Cpaps when we got home. The smoke detector in our room, was hanging by 2 wires from the ceiling. The back and side doors were being propped open by garbage cans, rocks. Each guest is given a key, so we had the suspicion that people that weren't supposed to be there, were coming in. There was a gal sitting on a heater in a hallway, on her phone, by one of the doors, and when we approached, she took off like a shot. Just made us think, "what the?" The reason we chose this hotel was because the website stated there was a restaurant/lounge. Perfect for us, because we would be tired after traveling. Checked in, and asked about the hours for those, only to find out the restaurant/lounge had not reopened since covid. Disappointment. The hotel was pretty clean, but is old enough, so that clean doesn't look clean. One hand towel for 2 people and no washcloths. Sheets on the bed, but no blanket. Most of the employees we saw were friendly with a "hello." And the continental breakfast was decent. No eggs, but there were pancakes. We won't stay there again and don't recommend it.