Guest User
March 24, 2025
I recently stayed at Monsoon Empress, and overall, my experience was neither exceptional nor disappointing—just good. The hotel offers the basic amenities you’d expect. The check-in process was smooth, and the staff was courteous, made the experience more welcoming. The room was clean and well-maintained, but the furnishings were nice, and the lighting was good. The bed was comfortable enough for a good night’s sleep, but the pillows were either too soft or too firm, making it hard to find the right balance. The biggest letdown was the food. While the breakfast spread had a decent variety, the taste was mediocre, and the items were not replenished frequently. Room service was nice, and the quality of the food didn’t match the pricing. On the plus side, the hotel’s location was convenient, with easy access to nearby attractions and public transport.