Luna Fatima Hotel

- Very friendly staff who always attended us in our language. - Comfortable room. - Comfortable bed, you rest very well. - Very good detail of a diposner in the water heater room, with cups and infusions. - The buffet breakfast that was included was very complete and delicious - I would repeat without a doubt - Superb value for money

This 4**** is not up to par. When we arrived around 7:30 p.m., the parking lot was invaded by cars from outside the hotel because the barrier was blocked open. No place to park. A room with 2 beds is allocated to us instead of one with a double bed yet reserved. No possibility of changing rooms or even of transforming these 2 small beds into a large bed before the next day. In the 4****, there is normally a housekeeper service in the evening. The cabinet is not equipped with shelves, just a hanging space. No bottle of welcome water or coffee in the courtesy tray. Just a kettle and tea. The breakfast is very simple, the scrambled eggs are dry, the pastries too. The hot drinks machine gives coffees and chocolates made with powder. No iron and the reception is clueless when we ask for room service at 9.15pm, replying that the kitchen closes soon when the room service menu says until 11pm! The service is still delivered to us. Although simply decorated, the room is a good size and rather quiet, but what 4**** is still equipped with shower curtains in a bathtub?! The minibar is empty. All for more than 120€/night all the same. Positive point, the staff is smiling and helpful