Best Western Premier Central Hotel Leonhard

Stayed for 2 nights here. Wish I could have stayed longer. I was pleasantly surprised by this hotel. It’s located in the old town which was perfect for me : really close to shops and restaurants. There’s a huge InterSpar supermarket almost under the hotel. My room on the top floor was large, modern and comfortable. The view from the balcony was the icing on the cake. Staff were friendly and professional. I must thank the young pair on reception who checked me in. They were very patient while I had to phone my credit card company after the card hadn’t been activated properly for in-person use despite it working online. Breakfast was exceptional. Wide variety, excellent quality and really pleasant breakfast staff. One negative - the pool isn’t open at this time of year.

We were impressed by the built-in amenities and meals offered by the Best Western Premier Central Hotel Leonhard. Hotel was very comfortable and was located very close to the old city and within manageable walking distance from the railway station in Feldkirch. It was very close to the Schattenburg castle. The breakfast layout was very good and the restaurant was specious. They had a reasonably good choice in the breakfast layout to select from. Room was cozy and we could take a bird’s eye view of the old town. Staff manning the reception were very courteous and helpful and catered very well to our needs. We experienced that the seats in the reception area inadequate if a group of guests wished to stay in that location. Even though seating facilities was available in the adjacent area a hotel employee did not allow us sitting in the adjoining lounge where there were sofas and seats. We were enjoying our stay very much until this employee behaved very discourteously harassing us just prior to our departure. Reception staff intervened and apologised to us as a measure of damage control but management of this hotel should take note of this harassment we faced, which we have already reported to prevent such incidents that would tarnish the reputation of their hotel, Consider increasing seating facilities in the reception area for guests. This incident compelled us to rethink seriously about the number of stars that we could give to this hotel.