Hotel Argentina

I honestly have no clue why this hotel has such low ratings. It has been the perfect experience for my husband and I in Firenze! Is it luxurious? No. But it is comfortable, clean, easy to access, nice staff, and safe? Hell yea! Location: The walk from the train station to here was easy, even with our bags on the cobblestone. Also it’s in a more peaceful part with walking/scooter/bike access to anything your heart desires to see in Florence. The best part is it’s close to the river so you can walk along there and take in the city. I felt safe walking around the hotel area even at night. The room: I love how dark the room is for sleep. AC works great and you don’t have to put a key in to run it. Showers were one of the cleanest and best smelling we’ve had during our month long trek through Italy. Bed is super comfy. You can take the stairs or the elevator. The refrigerator was exactly what we needed for snacks during the day and cold waters. If I had any complaints: coffee maker, Netflix/smart tv. Then it would be luxurious!

The good things: 😄Staff - friendly receptionist, welcoming and helpful, gave us map and chatted with us regarding Florence 😃 Location - central and within walking distance to Florence’s main attractions The negatives: ☹️ in dire need of a refurbishment - it looks run down especially the hall way and corridors. Room a bit better but still in need of a fresher decor. ☹️ AC was not cold enough - we could not control it - our only option was to have it on/off. ☹️ mosquitoes in the room ☹️ no full-length mirror in the room (just one mirror in the bathroom- no mirror in the room) ☹️ toilet seat - not fitted properly ☹️ lift - fits only one person (but this wasn’t a problem really as our room was on the first floor and we carried our cabin bag and used the stairs)

TBH had I read the reviews on here before booking I wouldn’t have and although we stayed here we wouldn’t recommend it it in its current condition. The photos are nothing like the reality. The hotel is pretty run down and been neglected; however, they are in the process of refurbishing, although the down sound of that is it’s pretty noisy if you want to go back to your room for a couple of hours rest. The receptionist is very helpful and friendly. Our actual room had been refurbished so was clean, and everything worked as it should. WiFi is good. The daily cleaning, changing of bed linen and towels is very good. The location is good, other than noise early morning from the street it backs onto. The lift in tiny (2 people with a suitcase each is a squeeze), and the spiral staircase (we used other than on arrival, and departure) is very narrow (wide enough for one slim person), and wouldn’t meet UK fire regulations. The hall ways are in desperate need of decorating. There aren’t any food facilities although there is a very good patisserie literally a few steps from the front door.

This hotel is not what it appears . Avoid at all cost. Why? Too many things to list. I have never experienced such unpleasant hotel staff and I have stayed in plenty of hotels . There are plenty of other hotels for the same price that offer far better service.