GIOVANNA T
June 19, 2023
We had decided to plan a trip to Florence for New Years. The owner of the agency offered us a b/b, assuring us that it was close to the centre, as can be seen from the information on the site. Furthermore, the lady showed us photos relating to the structure which, however, arriving on site, were misleading and somewhat disappointing. The external appearance of the structure was satisfactory, but upon entering the reality was very different. The manager's welcome was acceptable, while the room was small, not very usable, towels with holes and sheets not very clean. The heating was sometimes turned off with a succession of blackout episodes. To reach the b/b you had to go up a very tiring uphill road to reach, especially with luggage As regards breakfast, it had to be served in a space used for this purpose, but all this did not happen
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