Guest User
October 3, 2024
The service was amazing! ! We drove all the way from the lake area and arrived at around 8pm, missing the latest check-in time. The hotel staff kept trying to contact us through Ctrip before they got off work, but we didn't know because there was no signal on the road. When we arrived, we saw that there was no one at the front desk. We were confused and tried to call the hotel staff. The other party answered immediately and told us the room number that had been assigned to us. The door was not locked and the key was on the table in the room. And there was a handwritten message placed prominently on the hotel porch. Very touched!
We immediately felt at ease. The room was tidy and clean, the bathroom was very spacious, and there were welcome cookies on the table. It was very quiet at night, with good sound insulation, and I couldn't hear any noise from other rooms.
Breakfast facing the lake is refreshing. The hotel staff also asked about our stay and apologized for the inconvenience last night. This is awesome!
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