Intercontinental Hotel & Resorts properties in Geneva

I recently spent 8 nights at the InterContinental Genève. Overall, my stay was comfortable, and there were several aspects worth mentioning. The room was quite spacious—especially for a solo traveler like me—which made it easy to settle in and relax during a longer stay. However, the décor felt a bit outdated, and there were areas with noticeable dust, which affected the overall impression of cleanliness. Housekeeping visited the room every day, which I appreciated, but despite the daily service, the room still wasn’t as clean as I would expect from a hotel of this standard—particularly for an 8-night stay. Most of the front desk staff were wonderful. They were polite, attentive, and professional, and their warm service truly enhanced the experience. Unfortunately, there was one exception: a female staff member wearing thick black glasses. Her tone and attitude were not very pleasant, and her facial expressions made the interaction feel uncomfortable, which contrasted sharply with the excellent service from the rest of the team. In summary, while the spacious room—perfect for someone staying alone—and the generally outstanding service were definite positives, the outdated décor, dust, and inconsistent staff attitude are areas that could be improved. My 8-night stay was overall decent, but there is room for improvement to meet the level of quality expected from a hotel in this category.