Bumi Surabaya City Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Genteng
Bumi Surabaya City Resort
Jl. Jenderal Basuki Rachmat No.106-128, Embong Kaliasin, Kec. Genteng, Embong Kaliasin, 60271 Genteng, Surabaya, East Java, Indonesia
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Amenities
Restaurant
Outdoor swimming pool
Sauna
Spa
GymFree
Taxi booking service
Conference room
Multi-function room
All amenities
Property Description
A stay at Bumi Surabaya City Resort places you in the heart of Surabaya, within a 15-minute walk of Tunjungan Plaza and Sharp Bamboo Monument. This luxury hotel is 0.7 mi (1.1 km) from Joko Dolog Statue and 0.8 mi (1.3 km) from Grahadi.
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8.9/10
Very GoodExceed my expectations, the garden,the shotel ervice is amazing. Its a well maintained old hotel
All 114 reviews
Surroundings
Airport: Juanda International Airport
(18.3 km)
Train: Surabaya Gubeng Train Station
(1.7 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
16
Classic Room
1 King bed or 2 Single bed
42m² | Floor: 5-26
Has window
Free Wi-Fi
Refrigerator
Daily housekeeping
Toothpaste
Wi-Fi in room
Check Availability
14
Classic Club Room
1 King bed or 2 Single bed
42m² | Floor: 5-26
Has window
Free Wi-Fi
Refrigerator
Daily housekeeping
Toothpaste
Wi-Fi in room
Check Availability
2
Penthouse
1 King bed
250m² | Floor: 5-26
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothpaste
Wi-Fi in room
Check Availability
4
Classic Suite
1 King bed
84m² | Floor: 5-26
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Daily housekeeping
Check Availability
Guest Reviews
8.9/10
Very Good
114 reviews
Verified Reviews- Cleanliness8.6
- Amenities8.5
- Location9.4
- Service9
Average for similar properties in Genteng
AI Summary
Centrally located, convenient for exploring the city and major attractions. Exceptional service, friendly staff, and efficient check-in/out. Pleasant environment throughout the hotel. Peaceful and convenient for transportation.
Francis
June 22, 2025
The Hotel have not been up grade since took over from HYATT. The table lamp is not working, chairs are dirty and upholstery are stained. TV is small and limited programs. Corridor carpet is dirty and the lamp shape is chipped. We love the Breakfast - wide selection , great food and serve in outdoor garden setting.
Anonymous User
July 9, 2025
hotel bumi with 5 star quality at affordable price
ameneties are very lacking
service is not friendly, many unreasonable regulations such as deposits, fines are imposed if access is lost
Anonymous User
June 9, 2025
really nice hotel
with nice view and good breakfast
everyone love for breakfast and dinner on yg this hotel
yuli
April 20, 2025
I had an incredible experience at Bumi Surabaya City Resort, and I can't recommend this hotel enough! Nestled in a lush garden setting right in the heart of Surabaya,excellent service, and beautiful surroundings.
The spacious rooms offered stunning views of the city, providing a perfect blend of relaxation and luxury. I particularly enjoyed the rich breakfast buffet, featuring a delightful selection of both local and international dishes, all freshly prepared and delicious. Moreover, the hotel's facilities had a lovely swimming pool surrounded by greenery, two tennis courts, spa and massage ,perfect for unwinding after a day of exploring the city.
What truly stood out was the hospitality of the staff. Everyone was friendly, welcoming, and eager to ensure that my stay was enjoyable.
The atmosphere was relaxed, making it an ideal spot for both business and leisure travelers.
It’s my second stay at Bumi Surabaya and I look forward to returning in the future. If you're looking for a blend of comfort and charm in Surabaya, this is the place to be!
Sugito
May 17, 2025
Exceed my expectations, the garden,the shotel ervice is amazing. Its a well maintained old hotel
Zulfadli83
April 20, 2025
May seemed a little dated at first but it’s really backed by it’s old world charms. The pleasent scent of lemon grass greets you in the lobby with a hint of jasmine.
Awesome staffs are always accomodating to your requests however meagre it may be. Rooms are clean and really cozy, depending on your preferences.
Would definitely recommend, kudos!
Bella
April 19, 2025
2nd time enjoy Bumi Sby, as always having the best time here. Love the bfast, enjoy the pool and garden, the scent and ambience in lobby
EdwinGinting
April 14, 2025
The cleaning must be improved. The linen and pillow cover already yellow not white. I can smell odor and sweat of previous guest, which very bad. The breakfast menu is downgrade compare to my last visist in2018.
Services & Amenities
Most Popular Amenities
Restaurant
Outdoor swimming pool
Sauna
Spa
Additional charge
Gym
Free
Taxi booking service
Conference room
Additional charge
Multi-function room
24-hour front desk
Wi-Fi in public areas
Restaurant
Outdoor swimming pool
Spa
Gym
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Parking
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Safe at front desk
Languages Spoken
English
Indonesian
Food & Drink
Room service
Health & Wellness
Spa
Additional charge
Sauna
Gym
Free
Public Areas
Picnic area
Garden
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Accessibility
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. AED 112.76) is charged.
Deposit Payment MethodsThis property accepts cash and credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1979
- Renovated: 2014
- Number of Rooms: 120
A stay at Bumi Surabaya City Resort places you in the heart of Surabaya, within a 15-minute walk of Tunjungan Plaza and Sharp Bamboo Monument. This luxury hotel is 0.7 mi (1.1 km) from Joko Dolog Statue and 0.8 mi (1.3 km) from Grahadi.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy Japanese cuisine at Kizahashi, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 242 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy Japanese cuisine at Kizahashi, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 242 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.