Grand Hotel Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genteng
Grand Hotel Surabaya
Jl. Pemuda No.21, Embong Kaliasin, Kec. Genteng, Embong Kaliasin, 60271 Genteng, Surabaya, East Java, Indonesia
Show on Map
Grand Hotel Surabaya provides flawless service and all the necessary facilities for visitors.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Shuttle offerings at the hotel enhance the ease of discovering Surabaya.Visitors can take advantage of complimentary parking directly at the hotel.The accommodating team at the reception will aid you with amenities such as concierge service. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Traveling with minimal luggage is achievable at Grand Hotel Surabaya due to the hotel's laundry service ensuring your garments stay fresh.Room amenities like 24-hour room service and room service contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Grand Hotel Surabaya is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal.Maintain your cleanliness and comfort using toiletries and towels available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.Indulge in the numerous pursuits available at Grand Hotel Surabaya.Unwind after a long day by stopping by massage and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.Show More
We Price Match
Amenities
Indoor swimming pool
Outdoor swimming pool
Spa
Massage room
Gym
24-hour front desk
Bar
Restaurant
All Amenities
Property Description
Grand Hotel Surabaya provides flawless service and all the necessary facilities for visitors.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Shuttle offerings at the hotel enhance the ease of discovering Surabaya.Visitors can take advantage of complimentary parking directly at the hotel.The accommodating team at the reception will aid you with amenities such as concierge service. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Traveling with minimal luggage is achievable at Grand Hotel Surabaya due to the hotel's laundry service ensuring your garments stay fresh.Room amenities like 24-hour room service and room service contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Grand Hotel Surabaya is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal.Maintain your cleanliness and comfort using toiletries and towels available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.Indulge in the numerous pursuits available at Grand Hotel Surabaya.Unwind after a long day by stopping by massage and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
Show More
4.1/5
Very GoodNew experience, so excited
All 75 Reviews
Surroundings
Airport: Juanda International Airport
(18.1 km)
Train: Surabaya Gubeng Train Station
(790m)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
2
Deluxe King Room-Smoking
1 King bed
Has window
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
2
Deluxe Twin Room-Smoking
2 Single bed
Has window
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
2
Executive Room
1 Queen bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
Guest Reviews
4.1/5
Very Good
75 reviews
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location4.4
- Service4.1
Average for similar properties in Genteng
AI Summary
Convenient 24-hour reception and friendly staff, central location with easy access to attractions and shopping. Limited breakfast options and delivery service disturbances.
Anonymous User
June 16, 2024
New experience, so excited
Jules Travelling
February 15, 2024
A very large room with a comfortable bed Not too far from the Railway Station.
Novelalidrus
January 6, 2025
Best hotel
WS Wardhono
July 9, 2022
If you don't mind hotels with old nuances and so-so service... Then this hotel might be the right choice. A few useful tips for you: order from the application with the lowest rate, choose the lowest class, do not order the service with breakfast, most importantly ... Lower expectations as low as possible
Plus: the price is very cheap, the publish-rate is even cheaper than some apps. Their lowest class (July 2022) is only 270k, 290k with breakfast (usually fried rice delivered to each room). The location is right in the heart of Surabaya, next door to Plaza Surabaya, Surabaya Square, Submarine Monument, and 5 minutes walk from Gubeng Lama Station. And oh yeah, each of their rooms is equipped with a bathtub.
Minus: some of the interiors seem gloomy and many are already dull. The swimming pool is so-so, but not child-friendly, the shallowest part is 1.2 m and there is no clear barrier with the bottom of the pool sloping to a depth of 1.9 m, so parents who invite their children to swim here must really accompany and ensure children just play along the stairs to enter the pool. Coffee, tea and toiletries provided are only for one person each, except for two towels which look very dull. The choice of food is very limited, the additional menu offered is very expensive, it's better to order online service
Two notes that bothered me quite a bit;
1. A sizeable tax arrears sticker on the front window of the hotel. With the pandemic conditions getting better, I hope you recover quickly and get over it...
2. In the morning I was about to go to the swimming pool, access was still closed, it didn't really matter, the receptionist responded quickly, it's just that at that time there were several young people from nowhere, I can confirm that they were not hotel guests, talking very noisy , two of which smoked from the lobby all the way down the hall to the pool without noticing the surroundings. One of the youths who previously smoked, still wearing trousers and a t-shirt, entered the swimming pool, then used soap in the pool. Enough to take away my mood
annisfika
January 5, 2025
Lumayan
Fatchur Syz
December 9, 2023
Nyaman strategis bgt
Isa
February 9, 2023
Staff ramah, hotel nyaman
AdiSupriadi
March 6, 2024
Bagus
Services & Amenities
Most popular business facilities
Indoor swimming pool
Outdoor swimming pool
Spa
Massage room
Gym
24-hour front desk
Bar
Restaurant
Cafe
Conference room
Secretarial services
Wi-Fi in public areas
Outdoor swimming pool
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Parking
Business Services
Conference room
Fax/copying service
Secretarial services
Multimedia display system
Front Desk Services
Concierge service
24-hour front desk
Languages Spoken
Indonesian
Food & Drink
Cafe
Bar
Convenience store/kiosk
Public Areas
Shopping mall
Elevator
No smoking in public areas
Health & Wellness
Gym
Massage room
Spa
Activities
Eco tours
Cleaning Services
Laundry service (on-site)
Ironing service
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 13:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 100
Grand Hotel Surabaya provides flawless service and all the necessary facilities for visitors.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Shuttle offerings at the hotel enhance the ease of discovering Surabaya.Visitors can take advantage of complimentary parking directly at the hotel.The accommodating team at the reception will aid you with amenities such as concierge service. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Traveling with minimal luggage is achievable at Grand Hotel Surabaya due to the hotel's laundry service ensuring your garments stay fresh.Room amenities like 24-hour room service and room service contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Grand Hotel Surabaya is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal.Maintain your cleanliness and comfort using toiletries and towels available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.Indulge in the numerous pursuits available at Grand Hotel Surabaya.Unwind after a long day by stopping by massage and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.