DoubleTree by Hilton Surabaya

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1 room, 2 adults, 0 children

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DoubleTree by Hilton Surabaya

Name: DoubleTree by Hilton Surabaya
Address: Jl. Tunjungan No.12, Genteng Subdistrict, 60275 Genteng, Surabaya, East Java, Indonesia, Jl. Tunjungan No.12, Genteng, 60275, Indonesia
Price range: From €63
Rating: 4.6

No. 8 of Premium Hotels in Surabaya

Jl. Tunjungan No.12, Genteng Subdistrict, 60275 Genteng, Surabaya, East Java, Indonesia

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Last booked 4 hrs ago

Highlights

Varied breakfast

Great views

Free parking

Ideal location

Airport pick-up available

Amenities

Restaurant

Alcohol-free rooms (on request)

Outdoor swimming poolFree

Sauna

Executive lounge

GymFree

Private parkingFree

Priority airport pick-up

All amenities

Property Description

Welcome to the DoubleTree by Hilton Surabaya hotel. Enjoy a location in the heart of the city on Tunjungan Road in the CBD of Surabaya, the commercial, political and cultural center of East Java. We are within walking distance of government offices, Tugu Pahlawan 'Heroes' Square and Tunjungan Plaza, the city’s largest shopping mall. We look forward to welcoming you with a warm DoubleTree chocolate chip cookie at check-in. Settle into a guest room featuring beautiful city views, WiFi, flat-screen TV, work area, and spacious bathroom with rain shower. Upgrade to an Executive room or suite for more space, spectacular views and exclusive access to the Executive lounge featuring complimentary breakfast, evening snacks and a spacious outdoor terrace. Enjoy all day dining and authentic Indonesian favorites at Makan Kitchen. Axis: Café & Bar features coffee, creative iced drinks and teas as well as cakes, pastries, sandwiches and snacks. Relax with your favorite cocktail at Bar 22 Rooftop Bar, the most popular bar in town. Take a dip in our outdoor infinity lap pool while the kids play in the children’s pool. Get an invigorating work out in the fitness center before relaxing in the sauna. We offer the ideal setting for your dream wedding, meeting or conference. Our vast event space can accommodate events for up to 1,000 guests and includes the largest ballroom in central Surabaya, a large exhibition floor, 16 meeting rooms and a 360 degree rooftop meeting room.

9.2/10

Great

GRO provided excellent check-in services and assistance. It is a great location, will stay again!

All 460 reviews

Surroundings

Airport: Juanda International Airport

(19.2 km)

Train: Surabaya Pasar Turi Train Station

(1.6 km)

Train: Surabaya Gubeng Train Station

(3.1 km)

Landmarks: Taman Gantung Tunjungan

(<100m)

Landmarks: Gedung Cak Durasim

(290m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

King Guest Room

1 King bed

35m² | Floor: 10

Has window

Free Wi-Fi

Air conditioning

Private bathroom

Minibar

Shower

Room Details

Check Availability

1 King bed

90m² | Floor: 10

Has window

Free Wi-Fi

Air conditioning

Private bathroom

Bathtub

Minibar

Room Details

Check Availability

Duplex Suite

1 King bed

102m² | Floor: 2

Has window

Free Wi-Fi

Air conditioning

Private bathroom

Bathtub

Minibar

Room Details

Check Availability

Deluxe King Room

1 King bed

53m² | Floor: 8

Has window

Free Wi-Fi

Air conditioning

Private bathroom

Minibar

Shower

Room Details

Check Availability

9.2/10

Great

460 reviews

26 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 3 months.

Cleanliness9.1
Amenities9.1
Location9.3
Service9.1

Average for similar properties in Genteng

Most Mentioned

Review summary

Breakfast: The breakfast is a highlight with a wide variety of options, including both local and international cuisines. Guests appreciate the extensive spread and the quality of food, making it a memorable part of their stay.(based on 88 reviews)

A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r

October 16, 2025

New hotel. Nice room and big space. Amenities are completed. Close to area of many restaurants. Breakfast is ok.

A‍l‍e‍x‍ ‍M‍K

September 21, 2025

The bedroom was spotless and huge. All amenities worked perfectly. The breakfast is excellent. Good value for money

C‍h‍o‍n‍g‍ ‍W‍i‍n‍ ‍R‍o‍n

September 16, 2025

The stay at Double Tree Surabaya is fantastic. All the staffs are very welcoming and friendly. All of them will great you when seeing you. The breakfast serving in the restaurant is fantastic! Thousands types of varieties served! Please choose this hotel when you visit.

H‍i‍l‍d‍a‍ ‍L‍e‍e‍ ‍S

August 3, 2025

Everything about the hotel is exemplary except the toiletries ! Fragrance is not acceptable and I dreaded shower. Hotel has a 360 degree and you can see whole of Surabaya! Spectacular. A big mall, catering to big brands and international Tuntungan plaza is around 20 mins walk. Another big mall, local BG Junction is around 10 mins away. Location is good ! Including eateries nearby. Breakfast was the best I've experienced; amazing spread including local flavors. Absolutely tantalizing.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 24, 2025

The hotel is clean and spacious. Very well located in the centre of the city with Jl. Tunjungan just outside of the hotel. The soundproofing is very good that we barely hear any noise from a construction site just beside the hotel. Breakfast is excellent with plenty of food choices and tasty though. Highly recommended.

Y‍v‍i‍e‍ ‍L‍o‍h

July 14, 2025

GRO provided excellent check-in services and assistance. It is a great location, will stay again!

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 4, 2025

Very impressive hotel. The hotel staff upgraded our room to executive room, provided us an extra bed and gave three complimentary buffet breakfast. We were very happy with the stay. Location is perfect.Will definitely recommend anyone to stay here.

Y‍ ‍C‍ ‍W‍o‍n‍g

August 20, 2025

One room card with me.l will return it soon ! sorry !

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 14:00

Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Fees for extra beds and cribs are not included in the total and must be paid at the hotel.

Age	Fee
Children 11 years old and under	Contact property
Children 12 years old and over	IDR 450,000 (approx. €23.43) per person per night

Breakfast

StyleBuffet

Opening hours[Mon - Sun] 06:30-10:00 Open

Age	Fee
Children 5 years old and under	Free
Children 6–11 years old	IDR 125,000 (approx. €6.51) per person
Children 12–17 years old	IDR 250,000 (approx. €13.02) per person
Adult	Buffet:IDR 250,000 (approx. €13.02) per person

Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. €26.03) is charged.

Pets

Pets are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Opened: 2021
Number of Rooms: 310

Phone:+62-31-98588888

Email:doubletreesurabaya_reservations@hilton.com

Frequently Asked Questions

What are the check-in and check-out times at DoubleTree by Hilton Surabaya?

Check-in time at DoubleTree by Hilton Surabaya starts at 14:00, and check-out time is by 12:00.

Does DoubleTree by Hilton Surabaya have a pool?

Yes, DoubleTree by Hilton Surabaya has a swimming pool for guests.

Are pets allowed at DoubleTree by Hilton Surabaya?

No, pets are not allowed at DoubleTree by Hilton Surabaya.

How much does it cost to stay at DoubleTree by Hilton Surabaya?

Room prices at DoubleTree by Hilton Surabaya vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to DoubleTree by Hilton Surabaya from the nearest airport?

The nearest airport is Juanda International Airport, located about 37 mins from hotel by car (19.2 km) away.

What’s the cancellation policy at DoubleTree by Hilton Surabaya?

The cancellation policy at DoubleTree by Hilton Surabaya depends on your room type and booking terms.

Does DoubleTree by Hilton Surabaya offer airport transfers?

Yes, DoubleTree by Hilton Surabaya provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

About This Property

Nearest Airport	Surabaya Airport
Distance to Airport	22.64KM
Nearest Train Station	Surabaya Pasar Turi Train Station
Distance to Train Station	1.6KM
Average Price From	EUR155
Hotel Star Rating	5