Genting Highlands Hotels with Airport pickup service

Shuttle bus is ok and near to first world hotel. Room is spacious. Buy bus fare at hotel is rm7. online purchase for bus is rm6. Customer service is good. Tower 2 ground is the checkin and check out counter.

Staying at Cloudtop Ruiyuan Hotel was an absolute delight! From the moment I stepped into the lobby, I was greeted with warm smiles and top-notch service. The location of the hotel is fantastic, offering easy access to major attractions and business districts. The rooms are spacious, clean, and beautifully decorated. The beds are extremely comfortable, ensuring a restful night's sleep. The facilities are modern and well-maintained. I particularly enjoyed the fitness center and the swimming pool. The breakfast buffet is a highlight, with a wide variety of delicious options to choose from. The staff are friendly, helpful, and always ready to assist. Whether you're traveling for business or pleasure, I highly recommend Cloudtop Ruiyuan Hotel. It exceeded my expectations in every way!

We booked the Quads room and everything is good, looking out to the greens everyday and the air is very good! The room service came in every morning but there is some issue with the room service call at the night when the children vomited on the bedsheets.. Some Cons of the hotel: 1) there is no drinkable hot water to get unlike First World Hotel 2) Even though we are just right beside the Theme park, we still have to walk to the Skyavenue to get to the main entrance of the theme park 3) we stayed at the Valley wing, so we are not very near to the main lobby too.

Overall best stay as room is axactly like in the picture. But I don't know why reviews for breakfast is great, because my experience is bad. Few selection with average taste wise. Also staff should improve in how they refill the food. The food is finish at 9am and guest need to queue for refill which take up to 30 min per food, otherwise the refilled food will be gone in 5 min cause they just refill 1 small plate (dessert plate).

Pros: Great value for money. Good location. Lots of storage and amenities provided within the unit Great Mountain View Cons: Bathroom drained was clogged, and had sewage smell coming. Bed sheet had some brown stains Kitchen sink had some smell too Wasn’t informed in advance that a RM200 deposit was required Summary: I will return again for my next trip Paying a cup of Genting Starbucks coffee feels more expensive than paying for this unit. It’s definitely worth it despite the issues.