Popular George Town 4-star Hotels

The hotel is very old located in the center of George Twon closer to seaside. I have booked family room. Space and lay out is ok but 2 issues, 1 the inner parents room has a large empty space by the window (seaview the say but hardly seeing tho) we were puzzled why no pair of sofa chairs with a tea table, what is this space for? Super odd... 2 the connecting door for two rooms doesn't close well, not saying the lock doesn't work, no no, the door can't even able to be fully shut. Services is almost zero. Don't count on it. All in all besides the location and fact has family room options, I don't have anything else to write home about this hotel. Oh and the sound proof is zero too, not saying between our 2 rooms. I basically had bad sleep whole 4 nights stay cos outside in the hall almost never stopped having doors open/shutting and people loudly talking/walking by noises... Won't book again.

Room : - clean - near lift - have a beautiful view - location good - near hospital (just walk in minutes) - staff service excellent

Hotel is located conveniently on New Lane where there is a touristy night market (check prices before ordering). The 2 main roads are Dato Karmat and Macallister which makes it convenient and accessible for transportation. The facilities such as gym/ small pool are pretty old but hotel tries to upkeep and maintain as much as possible. I had an issue with very smelly sweaty blanket/ comforter and requested for them to change it and they did. Airconditioning and shower was strong, adequate ammenities were provided and towels were clean. However, beds were slightly uncomfortable as I could feel the spring coils. Carpark is free for guest, just get parking coupons from counter.

Highly recommended. Superb location,beside got few shopping mall. Clean room,comfy bed, a lot TV program. Nice breakfast buffet spread. Free lounge access and drinks. Nice lounge setting,cozy,relax,served cake and fruits too. Staff friendly. Small pool.

I recently stayed at The Granite Luxury Hotel and unfortunately, my experience was far from what I expected from a luxury hotel. Upon arrival, I noticed several issues in my room: - The bathroom light was flickering non-stop, making it uncomfortable to use. - There was visible mold and unidentified stains in the bathroom, which raised serious hygiene concerns. - The clothing rack was rusted and looked like it hadn’t been maintained in years. - Inside the cabinet, I found broken pieces, which was both inconvenient and disappointing. I reported these issues to the front desk late at night. For a hotel that claims to offer luxury accommodations, the lack of cleanliness, maintenance, and responsiveness was unacceptable. I hope the management takes these concerns seriously and improves their standards to ensure a better experience for future guests.

My first trip to Penang after more than 10 years and staying at Cititel was a great choice. The hotel lobby is nice, big and smells good. Front desk officers, the porters, the staff at the restaurant, the male and female masseuse (my husband and I had a syok foot and shoulder massage) at the City Spa and even the aunty at the hotel's convenient shop were very friendly, helpful and pleasant! The breakfast spread was also great! The location of the hotel was within walking distance to good makan places and convenient shops! The room is big enough with a comfortable king bed and pillows. The seaview was awesome. The only downside is the soundproofing of the room. I heard weird noises late at night.

Located in the heart of George Town, the hotel offers a blend of modern luxury and local charm, making it a great base for exploring Penang. Check-in and Service: The check-in process was quick. We able to early check in because the room was ready. Rooms: The highlight for me was the view from my room—overlooking the bustling city. The rooms were quiet, ensuring a good night’s rest. Facilities: The hotel features a beautiful outdoor pool with great views, perfect for relaxing after a day of sightseeing. I also had the chance to visit the fitness center, which was well-equipped. The on-site restaurant offered a variety of both local and international dishes, and I found the breakfast buffet to be particularly impressive. Location: The hotel is located in a prime area, just a short walk from Penang’s vibrant street art scene, and it’s easy to explore nearby cafes, shops, and cultural sites. Whether you’re a first-time visitor or a seasoned traveler to Penang, the location is ideal. Public transport also easy to access since it was near to Komtar Overall: St. Giles Wembley Penang offers fantastic value for money with its top-notch service, modern facilities, and central location. Whether you're in town for business or leisure, this hotel is a solid choice for your stay in Penang.

1. Easy and fast check in 2. Place was very clean and warm welcomed by the staff 3. My room was good. Came with 2 breakfast 4. Breakfast was good. The food was a lot of Choice. Add on for Rm20 per head. Children below 5 years was free. 5. The swimming pool also good. Not too wide..but it was fun. 6. Parking at basement of hotel, before out, go to reception for stamping. 7. Overall was good.

the hotel is nice and good, the food are okay, excellent location.. we enjoyed our stay in this hotel

The room that specially designed. Also is my first hotel that provides ceiling fans on top of air conditioner, allowing customer to switch based on their preferences. Strategic location, stone throw distancr to penang chendul. Staffs are friendly. Highly recommended