Ooedo Onsen Monogatari Gero Bekkan (Old:Yukai Resort Gero Saichoraku Bekkan)

Hotels that discriminate against Chinese people, everyone should avoid them!! They are totally irresponsible for your injuries in their hotel. They did nothing after helping you with basic treatment!!! We were going back to China the day after tomorrow and went to the city center the next morning. We thought we could walk with our limping legs and wanted to go back to China for treatment, so we didn’t care (we didn’t know we had broken bones at the time). We checked in on April 18th and checked out on the morning of April 19th. They said that because there were four of us in the hotel, they would charge us for dinner! My aunt and my mother don’t understand Japanese or English. Is it not normal for me to check in? They included dinner, so they slandered us for having dinner. At that time, I was taking a train to Nagoya at 7:30 in the morning. The Japanese old man told him when I booked the car on the evening of the 18th, and he deliberately delayed the time! At that time, because of the two hotels, I had already taken a taxi to the train station. He was so anxious that he didn’t let my aunt and others leave! I had to take a taxi back to this hotel. We used the software to translate the Chinese to show the old man, but he pretended not to see it and kept asking us to pay!! Later I arrived and prepared to call the police, he felt guilty and let us go!! But I really had to catch the train, and I didn't know what to do except being angry! 1. The hot spring warning sign of their house is on the door, and the Chinese characters are very small! 2. The old man did it on purpose, you can see it from my screenshots 3. The fall is confirmed and he is definitely not responsible! ! 4. Why didn't you call the police? Because the schedule was very tight, I was in a hurry to buy things and return home the next day, and I went to the hospital as soon as I got off the plane! I think it's better to have less trouble than more trouble. The communication in Japan is not good, so I can only suffer! I hope Ctrip can avoid this hotel. I originally booked two rooms in Wangchuan Pavilion. Because there was no room, Ctrip transferred me a room to this hotel, saying that it was upgraded. You also know that as a child, I definitely want to give a good hotel to my relatives, so I let my aunt and mother move in, but I didn't expect it to be a big pit! ! Compared with Wangchuan Pavilion, their warning signs and carpets are well made, and it is impossible to fall! ! Everyone must avoid mines! The main reason is that the old man discriminates against Chinese people and deliberately does bad things to you!

This hot spring hotel is mostly occupied by Japanese people and there are very few foreign tourists. Everything is better than expected, and the package with two meals is very cost-effective. The room is in traditional Japanese style, very large and old but very clean. The hot spring pool has indoor and outdoor areas. When I went to soak in the outdoor area at 4 pm on the first day, I was the only one there and the environment was very good. When checking in, the front desk will let you choose the dining time. The buffet is divided into three time periods. I chose the earliest time period. It was basically full every time, and there were a lot of delicious food. According to the comments, there is a free shuttle every half an hour, but in fact, the shuttle needs to be booked in advance and is not free. I walked to the hotel because I didn't wait for the shuttle. People with a lot of luggage are advised to take a taxi or leave the large luggage at the station because the second half of the walk to the hotel is uphill and it is tiring to drag the suitcase.

The hotel environment is fine, the tatami room is large and comfortable to sleep in. It is indeed as netizens said, the stairs and elevators are winding, so you must choose carefully if you are traveling with the elderly.

It was great that there was an open-air bath❣️😄 The food was delicious with a wide variety of options. The room was also very clean.

The hotel facilities are old and very inconvenient. There is no elevator to the hotel lobby. You have to carry the boxes up two floors to get to the lobby. The hotel has no service. The air conditioning in the room is almost unusable. When the weather changes and the temperature suddenly drops, the room will be very cold. There is no sound insulation and it is very thin. The cold wind outside feels like it can blow the house away. The most surprising thing is that you have to go up and down the stairs to walk inside the hotel. The indoor hot spring also needs to go down the stairs after entering the room. It is very slippery and there is a risk of falling. A very bad hotel experience

The tatami feels good and the hot spring is nice. But if you have big luggage, you need to climb several flights of stairs.