Premier Inn Glasgow Pacific Quay

Very close to SEC. It was so good.

The evening meal was appalling. We paid for the meal deal and then a few add ons. We ordered the gammon and mixed grill. Incredibly disappointing mixed grill, steak was small and undercooked, the gammon was smaller than a fried egg and inedible, the chicken was the size of half a tomato and dry. The gammon steak of the other meal was the size of a fried egg and incredibly salty. Our server was very inattentive and disinterested. When asked if we could move to a window table we were given a look and told the tables hadnt been cleaned yet. They later came back and moved us although they didnt seem pleased and then she ignored us. We have stayed in many premier inns but this is the first time we have had to complain. I didnt complain at the time as i felt it wouldnt be heard and i didnt want to make a scene. We had had an incredibly arduous day as our son was admitted to hospital. We just wanted to be served with a smile and get some decent food. Your servers may need to be reminded that they do not know what kind of day their customers have had and a smile and some courtesy goes a long way. I work in the hospitality industry so i understand if you are at the end of long shift it can be difficult to keep smiling but we must. As regular customers of Premier Inn we were incrediblt disheartehed by this experience.

I stayed for one night in July 2025.I was attending a concert at the Hydro which was literally 5 mins away .The room was very nice and I had a good night sleep in a cool room which was very welcome as it was very warm . All in all a good stay but just one thing though .I attempt to eat at the thyme bar and grill but was told they were full .But there was no one in the restaurant which was odd .Maybe I looked like I wouldn't pay ,I don't know . I didn't attempt breakfast even though I was unknowingly charged for it . For the convenience of location ,I would stay there again .

Stayed here for one night after the Billie Eilish concert at the Hydro. The location was the most import part for us and it was absolutely perfect. It’s basically a 5 minute walk to the venue. Took 25 mins from in your seat to being in bed! Check in was pretty easy at the self check machines. Went with a group and they put our original rooms quite far apart. I asked if we could get ones next door and one of the staff was able to do this which was great. I’m not sure why they weren’t automatically next door when it was on one booking. Just goes to show you don’t get if you don’t ask. Rooms were good, decent sized and clean. Had a great view of the Hydro and Armadillo. Beds were super comfortable but the pillows are rocks. Despite being busy because of the concert the hotel was actually really quiet. There’s good insulation between the rooms, you only hear a bit of noise from the corridor. There’s no road noise at all on the river side. On site Costa is convenient and there’s a restaurant too. Not much else close by but there’s places a bit of a walk away towards the city centre or Finnieston. Had breakfast in the hotel and it was okay but nothing amazing. I’d recommend going as early as possible because it shuts at 10:30 and they actively start kicking people out at 10:15. All in all it was a pretty perfect stay. Will definitely come back when going to another concert at the Hydro. Saves driving back late and you get more of a mini break!

We love a premier inn room as a family. As it was my daughters birthday I thought we would book the premier room as it has little added extras and upgrades. Unfortunately none of those upgrades were in this room, the view of the hydro was great and being on the 5th floor however if im laying slightly more for an advertised room I would expect it to have the extras. Overall premier inn hotels are great, we picked this over the Village across the road as the price rocketed and my children premier it. The room was looking tired with bubbled paint in the bathroom and could have been abit more thoroughly cleaned around the taps and bath area (I wiped it before the kids had a bath and chose not to take a picture to add to this review) Overall good stay, there is work starting on the floor we stayed on so guessing thats the upgrades being added.

The room was clean and airy, as were the reception and bar area. The staff were polite. friendly and very helpful, not too far from the airport and easy access to the city centre, the perfect business location at a very reasonable price.