Guest User
January 31, 2023
We stayed for a week with my wife and 5-year-old daughter. Overall very great! Check-in was early, greeted with flowers, the entire staff was 5+ overall (all friendly and helpful). Especially the managers (Aysel, Yana and their Turkish assistants), they made our holiday great! Location of the villa 5+ Territory 5+ Entertainment for children 5+ Evening programs 5 (albeit not as large-scale, but high quality and interesting). Photographer Roma, a professional in his field and just a kind and good person. Spa (Balinese masseuses are great 5+, the complex itself is 4). Food/service 5+ (managers, cooks, waiters, fulfilled all our whims, ate right in the villa, we were too lazy to go somewhere, made an order at any ala carte restaurant). Evening - barbecue on the territory of the villa 5+. Sea/beach (clean water 5+, entry into the sea 3, the beach is well-maintained 3, because showers and foot taps are rare, the tents/gazebos are well thought out, but need repairs, the sea brings in all sorts of garbage, they clean it up every other day - two, we think this is unacceptable!). Villa (Ruby 2) everything is thought out, stylish, comfortable, beds/pillows are super, pool/gazebo/territory 5+. Minibars in the villa 5+ Wi-fi in the villa on 3 (on the 2nd floor, there are interruptions on the street in the gazebo, most likely just not), on the hotel territory on 4. But there are comments that need to be eliminated and which cannot be ignored. .. attached photo. Separately, I would like to say something about cleaning the floors, it seems that vacuuming and washing the floors is simply not accepted! Otherwise, there are no comments regarding cleaning. Despite the above comments, we were very pleased with our vacation, the most important thing is that we have a strong desire to return... We hope that the hotel management will work on the mistakes and Akka Residence will easily compete with such hotels as Maxx and Regnum.. .. We do not regret that we sacrificed the Maldian sand and the coolest show programs...
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