It's an ordinary farmhouse, with a restaurant on the first floor, the owner's occupancy on the second floor, and guest rooms on the third and fourth floors. There is no elevator and it is very unfriendly to guests with luggage. They have to carry their luggage from floor to floor. It's fine for young people, but very inconvenient for the elderly. Due to a misunderstanding and a repeated order with a friend, the boss did not remind us that we had three rooms when we checked in at night, but only gave us two room cards, which was very dishonest. The boss completely ignored our request for an extra room. When we report to the company, the platform will only say: We understand, we are sorry, we have communicated with the boss, and the boss will not retreat. The platform said it had signed a cooperation agreement with the merchant! The platform has absolutely nothing to do with dishonest merchants. There is no way to solve the problem. The platform’s after-sales service staff will only say we are sorry. **🤪Please be careful when making reservations on hotel booking platforms and inns!
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