Guest User
March 29, 2025
I need to say that the service given by this hotel was exemplarary. I could have given my review 6 stars or more if there's one. Our stay is beyond our expectation given the price paid.
Location of hotel is good. It was clean and there's nothing to complain.
We were given unlimted drinking water. All the info on places of interest are written on the board including good food around the area. They also sell tours at good prices.
On the day we checked out, we were supposed to go to a meetup point for our Li River cruise to Yangshuo. It was raining and hampered our short walk to the meetup point. Jerry who was on duty that morning, got a taxi for us to go to the meeting point. He refused to accept my payment for the cab ride. So nice of him.
Unfortunately all cruises were cancelled due to strong wind. Jerry helped me to get my refund back. I didn't have a WeChat account which made things difficult. He asked me to contact the staff in my hotel in Yangshuo to get back my money. He is so responsible.
I would highly recommend this hotel to anyone who's looking for accommodation in Guilin.