Guest User
May 10, 2025
Avoid this B&B. I was too lazy to give a bad review when I stayed at the 9th floor elevator before. I couldn't stand it when I came to this B&B. I don't know how the previous guests kept the confidentiality so well. The four reviews of service and facilities are completely broken, and the other two items are also dragged down. First of all, the service is poor. It should be said that I didn't see anyone who can be responsible throughout the whole process. Let's talk about the location of the hotel first. Hotels of the same price can check in to the room after entering the door, but this B&B is hard to find. Secondly, similar B&Bs in Xiamen that are difficult to find will contact the guests in advance to clarify the place to get off, ask about the time to arrive, and pick up the person and take him directly to the place to check in. This one is absolutely amazing. The B&B is opened in the community, and the service work is equal to zero. The boss is waiting for the guests to arrive. I am relatively experienced in accommodation. I took a taxi to the gate of the community where the B&B is located. Looking at the navigation location, I asked the community security guard in the community. The security guard asked me to go to the hotel store at the northeast gate first. I searched for a long time with big bags and small bags and turned to a store that looked like a B&B. There was no one in the store, so I had to contact the B&B customer service on Ctrip. The customer service did not reply. I found the B&B phone number to contact, well, no one answered. I am a little impatient here. After a while, the boss called back. He was used to the guests not being able to find his hotel and his attitude was very cold. We were asked to return to the original southeast gate and told him that the security guard would not let us in. He said that the security guard was new and could enter now. We asked the boss to send a text message to guide us, but the boss sent a text message with his WeChat account and insisted on adding WeChat. (Brothers, to be honest, the security guard was very polite and did his job well. It was the boss's own responsibility. From the problems encountered later, it can be seen that the boss did not care about the facilities of his hotel. It is normal for him not to pay attention to guests looking for hotels.) We went in and asked the security guard to tell us that it was Unit 6. When we arrived at Unit 6, the door downstairs was locked and we could not get in. We asked the boss on WeChat and found out that the check-in location was Unit 2. Why didn't he directly say that it was Unit 2 when he sent a text message to add WeChat? There was a card in WeChat. When I clicked on it, there was a long list of densely packed messages. To be honest, I had just got off the high-speed train and was tossing around with my luggage on my back. I no longer had the patience to look through it carefully. I went back to the second unit and was stopped by the password door. I went upstairs and was stopped by the password door. I thought I could find the boss to complain, but there was only an aunt who didn't know anything. I asked the boss on WeChat and flipped through the check-in items to look carefully. The room number was mixed in with the wifi password, 666. I finally entered the room after entering the password for the third time. I was very tired at that time. I was too lazy to argue with him because I could check in without registering. I thought the torture was over after entering the room? I didn't expect that I was still too naive. The window of the room was sealed glass. There was a lot of noise when the bathroom exhaust was turned on. I had to turn it off and turn on the cooling to relieve the stuffiness with air flow. There was a big gap after the curtains on both sides of the room were closed. I couldn't block it even with a pillow. I could only take the blanket on the bed and hang it up to block the gap in the curtains. Boss, did you see that I stacked the ashtray and tissue box at the head of the bed? Because the two plugs at the head of your bed are very loose, the charger will fall down when plugged in. So I can only stack them up and then take out tissues to fold and pad them underneath to set up the charger to charge. In the middle of the night, my eyes suddenly lit up. What happened? I turned off all the lights when I went to sleep. There was a light at the head of the bed that I couldn't turn off. It had a very weak light, and it would suddenly flash very brightly. I was about to go back to sleep, but there was a burst of noise in the room, as if someone was turning my air conditioner on and off. What was going on? The sleepy and annoyed materialist got up and turned on the light to study, and found that this air conditioner was too old. I didn't know what kind of wind was pulling it and it kept jumping around. The noise of the air conditioner blowing normally was originally tolerable, but the air conditioner kept starting and stopping and jumping around. The old air conditioner was very loud every time it started. When I was about to fall asleep, there was a snap, and the noise of the air was rumbling. The sound of the wind lasted for two or three seconds, and then it stopped with a snap, and it was quiet for 1 or 2 seconds, and then it started to make noise again with a snap. . . I turned off the air conditioner and felt that the room was stuffy. I couldn't fall asleep after tossing and turning for a long time. I wanted to play with my phone for a while. The WiFi password in the card sent by WeChat was wrong. Because I could only send three videos, the video that couldn't connect to the WiFi password was not sent. There was no waiter, and no one replied when I asked for the WiFi password on WeChat. The right button of the TV remote control can be used, but the left button cannot be used. When I wanted to take a shower, I had to wait for more than ten or twenty minutes for the hot water to come out. If I hadn't been woken up by the air conditioner in the middle of the night, I would have cursed people directly for waiting for this hot water. The hotel is far from the scenic spots, 4 kilometers away from Guilin Station, 10 kilometers away from Guilin North Station, and 4 kilometers away from the Two Rivers and Four Lakes. There is nothing to eat around at night, and Chunji Roast Goose Seven Star Store is about 3 kilometers away. It is not convenient to walk around to eat at night. Having said so much, the hotel also has advantages. First, it uses very good bottled water for a price of just over 100 yuan. Second, although the smart toilet is not clean, the toilet seat is heated and can automatically flush after pulling. Third, walk 200m to the right on the way out in the morning, there is a breakfast shop with Guilin rice noodles for 5 yuan and two taels, which tastes very good. Fourth, the hotel provides free ancient costumes for girls, Japanese-style decoration, and scenery that is more suitable for girls to take pictures. During the day, the boss replied to my feedback that the lights could not be turned off and the wifi could not be connected. The content was sorry that the housekeeper was sleeping in the early morning... In summary, the hotel environment is very good, more suitable for young people who are willing to toss, have travel experience, have time to like the atmosphere and want to take photos and check in. The hygiene is good. The service is almost zero, the location is relatively remote from the scenic spot, the hardware is old, and it is not suitable for travel and rest.
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