Pullman properties in Guiyang

I arrived at the hotel around 6 PM, and the air conditioning in my room was broken. After a lot of hassle, I finally got a new room around 10 PM, but the AC in that one had a terrible, musty and smoky smell. Picture one shows the restaurant, and for a supposed 128 RMB breakfast, it offered instant fried noodles and similar items – definitely not what you'd expect from a five-star hotel. The zoo next to the restaurant was a novel idea though, and one of the staff members there was very nice. However, I think the hotel should focus more on its core business. I wanted to go to the pool on the 5th floor, but you have to walk through a row of shops to get there, making me wonder if it's outsourced. It felt less like a hotel and more like an old-fashioned entertainment arcade. The lifeguard at the pool was even on their phone with headphones on… The management of this hotel really isn't five-star quality. Accor's standards are far too inconsistent.