Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 11, 2025
Guest User
Very close to the train station. A little far from the old city center, but it takes about 10 minutes to walk there. The attractions are relatively concentrated.
The room is not big. After all, why would you need a bicycle in this area? The hygiene is OK. There is no bottled water in the room. You can go to the lobby to get water in a glass bottle and bring it to the room. There is also free coffee.
It was written on Ctrip that the room has a small refrigerator, but I found that it was not there when I actually checked in.
The breakfast is OK. The breakfast at Mercure has always been OK, but I have to complain about the Asian female employee in charge of breakfast. She greeted all white customers with a smile and said hello after the meal, but when I left and passed by her, she seemed to see nothing.
The other service staff were very good, very warm and friendly, but they spoke French by default, hahaha
Show more
Price per night from:PHP 7,723
Posted on Nov 11, 2025|Standard Queen Room
AxlFromFranceGreat location near the train station.
The room was clean and comfortable.
The breakfast buffet was nice with a good variety.
Staff were professional and welcoming.
We were kindly upgraded to a Premium room, which was a lovely surprise.
Show more
Price per night from:PHP 6,012
Posted on Aug 9, 2026|Top Prestige
Guest UserExcellent hotel placed in a great location. Room was spacious and very clean with very nice decor. Loved the ambiance of the hotel and the layout helped the charm. Walk straight out into the action but yet very quiet at night inside.
Totally recommend.
Show more
Price per night from:PHP 8,668
Posted on Jun 29, 2026
Yuriy Vasylenko
Overall, the hotel is definitely worth the price. However, there are a few things that other guests might want to know.
First, only one elevator was working, so there was quite a long wait, especially during check-in and check-out hours. Perhaps this was just a temporary inconvenience during my stay, as I was only there for one night.
Second, I was a bit surprised by the requirement to provide a credit card at check-in, even though all my details were already provided through the booking service. However, this was easily resolved by leaving a 115-euro cash deposit, which was returned upon check-out.
On the positive side, the room was comfortable, and the climate control and beds were of a good standard. I would also like to highlight the excellent soundproofing, which ensured a good rest. For the price, it is a very decent option.
Show more
Price per night from:PHP 6,162
Posted on Oct 17, 2025
Wenshuangyu
What a fantastic hotel! I was genuinely surprised and delighted when I saw my room upon check-in. I had requested a quiet room and ended up with a corner room, which offered an amazing view from its corner windows. The warm sunlight streaming onto the corner sofa made for a super comfortable spot to relax and soak up the rays. The room design was very well thought out, and surprisingly, the bathroom featured a three-part separation (toilet, shower, and sink are separated). There was even a full cart for making hot water and coffee. It felt quite luxurious! The breakfast was incredibly rich and varied, and the front desk staff were very welcoming and frequently checked in to see how my stay was going. It truly was a surprisingly delightful experience. The location is also excellent; just over 200 meters away, there's a tram stop, and a few stops will take you right to the city center. It's perfectly situated away from the hustle and bustle of the central area. Highly recommend!
Show more
Price per night from:PHP 6,480
Posted on Aug 7, 2026|Classic Room-1 Double Bed and 1 Double Sofa Bed
Guest User
This hotel is located inside a shopping mall with a supermarket and cafes...;thus, very convenient. There is a water system for guests to refill their bottles with cold filtered water which is a fantastic feature! There is an affordable bicycle rental nearby as well which is great for a short bike trip. The breakfast was good on the first day but the same exact items were served every single day. The chef can be slightly more creative and change an item or two. For example, instead of falafels everyday, maybe potatoes. There were lots of people working but still the peanut jars, honey jars and food plates were often empty with guests asking for refills. Except for the breakfast, everything was good at this Novotel. PS. Air-Con in rooms and hotel were excellent.
Show more
Price per night from:PHP 5,778
Posted on Jul 2, 2024
Wahyu Hwang
room size is decent, location is around 800m from train station, a 10-15 min walk, great location as it's near a lot of cafes and restaurants
if you are taking check-in luggages, you might have it harder when dragging the luggage wheel through stoney paths surrounding the hotel.
closet has no bidet, as european standard, so if you need it, you might consider taking portable electric bidet, water flow is abit small but it's just personal preferences, other than that everything is good
Show more
Price per night from:PHP 13,230
Posted on Jul 27, 2026|Family Room with Sofa Bed
FrankJinExcellent hotel with a fantastic atmosphere. The staff were very attentive, and the lobby is huge. They even helped me with my luggage all the way to the main entrance, which was a great help!
Show more
Price per night from:PHP 5,283
Posted on Jul 10, 2025
Anonymous UserAircon did the work, asked for technician but never came. Said Aircon is set at 20 degrees. But there isn't any air...
Moved to residence inn the next day. They have Aircon there. Maintainence is required for some plugs and items.
Staff always seem overwhelmed and can't attend to needs.
Housekeeping light was switch on for housekeeper and it never came.
Show more
Price per night from:PHP 6,358
Posted on Jul 22, 2025
Guest User
The hotel is very close to the old town, the loft suite is booked, 2 rooms and 1 living room, family travel is very suitable, the bathroom is very clean. The fly in the ointment is that the elevator cannot go directly to the loft and needs to take a short staircase.
Show more
Price per night from:PHP 5,778