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Service was really first rate. Despite our not speaking Japanese, the staff were always patient and helpful. They guided us in adapting to the Ryokan customs and provided very personalized service without being intrusive. The gardens and facilities are well maintained and create a serene experience.

너무 예뻐서 올해만 두 번째 방문했어요~~ 다음에 가족들과 함께 가고 싶어요~~ 가도 또 가고 싶은 경치 예쁘고, 가이세키 정식 고급집니다. ㅎㅎ

Historical hotel, good location, close to major attractions, very friendly service staff

The staff are kind and polite The hotel is clean The dinner is delicious but the hotel room is not like a room on the internet Recommended at Travel com Recommended in room information You need to complain to the room information staff But they moved and took us to a nice room, but he doesn't have the view I'm looking for. I don't like what happened because the view, food and room are important to me, so the next hotel on the trip recommends the same photo Travel com recommended the room for the room and the view and interior of the hotel So your costume rental knows what the recommendation the customer is booking, so expect the expected recommendation 🤝 But thanks to the hotel travel com for taking care of us on the day The staff is kind polite the hotel is clean the dinner is delicious but the hotel room is not like the room on the internet recomend by trip com there is a problem with the room so we still need to complain to the room information staff but they moved us to a nice room but he doesn't have the view I'm looking for because the view and food and room are important to me so I don't like what happened i hope next hotel on the trip com recomend the same picture same room to expectaion recomendation because your costumers know what the recomendation is the customers are booking because trip com recomended the room because of the view and inside the room and the hotel 🤝 but thanks to trip com at the hotel for staying taking care of us on the day of our stay here and the staff of hotel with their kindness an d care ❤️