Hakone Hotels with Gym

Hotel Indigo was recommended to us by a co-worker. She raved about how much she enjoy her stay, so we decided to visit for our Anniversary. We loved everything about this hotel from check in to check out, everything was amazing. The hotel staff always made us feel welcome, by greeting us (by name most of the time) whenever we were out and about in the hotel. Hannah checked us in. She was nice and provided us with information about the area. We had the breakfast included in our stay. The restaurant manager Koji-san was awesome. While not a picky eater, I do like my eggs cooked a certain way...lol.. On the first day of breakfast, my eggs were not cooked to my liking. When my plate was taken, Koji-san noticed that I did not eat my eggs. He immediately came to our table and inquired about the eggs. I told him that they were too soft for me. He apologized and asked if I had enough to eat and said that he would like to try again the next morning. I thought this was such a kind gesture. For the next 4 days, my eggs were cooked exactly how I like them. We had dinner at the hotel restaurant. It is a bit pricey, but the chef is very good. The salmon and asparagus were my favorites. Our anniversary was on the 22nd and we received a call from the front desk asking if they could bring us a gift for our anniversary. They brought us an assortment of sweet treats, which we enjoyed with a cup of tea. Very sweet. Our room was spacious, clean with the perfect temperature. The television was the largest that I have seen a Japanese hotel. Our room was on the riverside with a private outdoor onsen. While relaxing in the onsen, you can hear the calming sounds of the river. There is also a foot soak in the garden area. it was a bit to cold outside for me, so I didn't get to enjoy it on this stay. The hotel was cleaned thoroughly and safety precautions were taken. All of staff wore masks and for breakfast, we were provided with gloves to get continental items from the buffet. All tables were wiped down immediately after a party left and were socially distanced. The hotel is in close proximity to just about everything. During our 5 day stay, we visited The Open Air Museum, the Venetian Glass Garden, Gora Park, and The Red Gate of Peace. We will definitely be returning and look forward to our next stay in the Spring.

This hotel is a historic property set in an iconic setting. We stayed in the Forest Section which features large, comfortable rooms that were a little dark, the bathroom lighting could be improved. Here is my issue. We arrived around 1:15 and we’re told that we could check in at 3:00. We had lunch in their cafe ( 50$) and asked again about an hour later if we could have early access. The very polite desk clerk replied “ Yes, for $70 dollars “. Astounded , I countered that we were departing early 2 days later, and he reduced the amount to $35. Now here is where communication becomes an issue: I continued the “are you kidding me?” and he kept bowing. I thought the issue was settled. That night and the next we ate at their lovely restaurants, French and the Cascade. Food and service was superb. With wine we spent about $900. Check out was early, and my husband didn’t really examine the bill. When we were back in our free early access room in Tokyo I noticed the $35 charge. I contacted the hotel’s customer service and they confirmed the charge. So, what about customer hospitality? I have NEVER been charged an early access fee for an hour. They have been times when we patiently waited for a room to be readied, and never demanded a rebate. It is all part of the guest/host agreement, I think this is probably a corporate decision by the Fujiya Group. Rethink your mission, guys, make guests feel wanted!

This hotel is impeccable in terms of service, facilities, food and location. The hotel's two meals included are very good! The waiters will remember each guest and their needs and preferences ~ they will take the initiative to help guests who do not have a private bath in the room to reserve a private bath ~ the hot spring ♨️ is also really great ~ if I can book it next time, I will come again!

Beautiful hotel. Staff were incredible Rina was super helpful on email helping us plan our stay. We were also very impressed by assistance received by Yiu and another staff member who had been there for over 20 years, cant recall his name. The food was superb! Different menus each night. The whole experience was so good, we decided to stay here for an extra night rather than heading back to Tokyo for one night before catching our flight back to the UK. The views of Mt Fuji from the hotel was stunning on good weather days and the hotel is very near the sites (rope car, cable car, boat trip etc.) Easy transport link just outside the hotel (local bus) however, very easy to use and regular etc.

The hotel is beautiful and the staff are very attentive. The rooms were very comfortable and had a beautiful view of the garden. As there aren’t many places to eat within a short walk it was wonderful to have the hotel’s restaurant and bar. It is very well priced and very convenient. Their free shuttle bus to Gora station each morning is very convenient to head up to see the views of Mt Fuji. The staff were always willing to help! The short walk from the bus stop to the hotel isn’t bad at all.

Experience an abundance of unparalleled facilities and features at hakonegora guamdog honten. For visitors traveling by automobile, complimentary parking is available.Kindly note that smoking is prohibited in the ryokan to ensure fresher air for all visitors.At hakonegora guamdog honten, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at ryokan with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience.At hakonegora guamdog honten, each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time.Certain rooms boast in-room amusement features such as television, in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms within the ryokan, a refrigerator, bottled water, a coffee or tea maker and mini bar is available to cater to your requirements when desired. In the ryokan, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. At the ryokan, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. During your stay at ryokan, an array of engaging activities and amenities guarantees a delightful experience.Discover the fitness amenities at ryokan to maintain your health and strength during your getaway.

I stayed here because I was working nearby. The room was spacious enough for one person to stay in. There were no places to shop nearby, so it was inconvenient.