Hotel Marroad Hakone
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hakone
Hotel Marroad Hakone
Gora 1320, 250-0408 Hakone Town, Ashigarashimo District, Kanagawa Prefecture, Japan
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With a stay at Marroad Hakone in Hakone (Gora), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Gora Park. This hotel is 6.6 mi (10.7 km) from Lake Ashi and 11.6 mi (18.7 km) from Gotemba Premium Outlets.Show More
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Last booked 1 hr ago
Highlights
Lots to do
Delicious breakfast
Free parking
Ideal location
Sparkling cleanAmenities
Private parkingFree
Hot springs
Sauna
24-hour front desk
Luggage storage
Restaurant
Station pick-up serviceFree
Wi-Fi in public areas
All Amenities
Property Description
With a stay at Marroad Hakone in Hakone (Gora), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Gora Park. This hotel is 6.6 mi (10.7 km) from Lake Ashi and 11.6 mi (18.7 km) from Gotemba Premium Outlets.
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4.3/5
Very GoodClean, tidy, comfortable hot springs and beautiful environment.
All 45 Reviews
Surroundings
Train: Kōen-Kami Station
(390m)
Train: Naka-Gōra Station
(660m)
Landmarks: Hakone Meissen Antique Museum
(170m)
Landmarks: Hakone Museum of Art
(450m)
Landmarks: Shinsenkyo Garden
(470m)
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Rooms
Guest Reviews
Services & Amenities
Policies
3
2F New Japanese Western Style Room
2 Single bed and 2 Futon bed
Has window
Non-smoking
Hot water (24 hours)
Curtains
Hair dryer
Check Availability
2
1F Standard Twin Room
2 Small double beds
28m² | Floor: 1
Has window
Non-smoking
Hot water (24 hours)
Curtains
Hair dryer
Check Availability
1
Superior Japanese Western Twin Room
2 Small double beds and 2 Tatami
Has window
Non-smoking
Hot water (24 hours)
Curtains
Hair dryer
Smart toilet
Check Availability
6
Twin Room
2 Single bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Superior Twin Room
2 Small double beds
Has window
Non-smoking
Refrigerator
Toothbrushes
Private toilet
Conditioner
Check Availability
1
2F Mt. Daimonji View With Tatami Room
2 Single bed and 2 Tatami
Has window
Non-smoking
Hot water (24 hours)
Curtains
Hair dryer
Check Availability
1
2F Mt. Daimonji View Twin Room
2 Single bed
Has window
Non-smoking
Private bathroom
Hot water (24 hours)
Curtains
Hair dryer
Check Availability
1
Connecting Room
6 Single bed
Has window
Non-smoking
Hot water (24 hours)
Curtains
Hair dryer
Check Availability
3
2F New Twin Room
2 Single bed
Has window
Non-smoking
Refrigerator
Toothbrushes
Private toilet
Balcony
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4
Japanese Western Style Room
2 Single bed and 3 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Room
4 Single bed
Has window
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Check Availability
1F Standard Japanese Western Twin Room
2 Small double beds and 3 Tatami
42m² | Floor: 1
Has window
Non-smoking
Refrigerator
TV
Towels
Toothbrushes
Check Availability
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Guest Reviews
4.3/5
Very Good
45 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.3
- Location4.3
- Service4.3
Average for similar properties in Hakone
Guest User
March 27, 2025
A nice hotel that is a little distant from the nearest restaurants, shops and attractions. There’s a shuttle bus to the local railway station, which is useful but it stops at 6:00pm so after that you have to walk. It’s not too far but it is very steep.
Our room was in need of refurbishment, with a stained carpet and tired fittings. That said it had everything we needed.
The onsen was a welcome facility which was very enjoyable. The ‘free-flow’ beverages from 18:00-20:00 was also a nice touch but we weren’t made aware of it and it would have passed us by if we hadn’t heard it being offered to other guests.
Dinner was very nice but a little odd, in the sense that there was no choice and was French cuisine; it was also quite expensive. Breakfast was average with undercooked bacon, good eggs, a nice yoghurt/compote combination but no preserves to have with the (one small) croissant. Service was very good.
ngathant
October 17, 2024
20 min uphill hike from Gora station. Or you can take cable train up hill for two stations and walk on flatland for about 8 minutes to hotel. Hotel has shuttle bus. They dropped us off on the way back. You can possibly call to pick you up at Gora station.
Trip.com reservation options show you prices for one adult. It's very hard to book for 3 people to stay in one room to save money. I sent a custom request to the hotel exactly this - 3 people in one room. Trip.com charged me $270 and when I got to the hotel, they said I have to pay $300+ more for 2 more people. That was not clearly communicated to me by either Trip.com or hotel. There's a language and cultural barrier. In Japan, you pay per person - not by rooms. They scan your all passports of everyone staying - not just the person who books. With last minute notice, I had no choice but to pay more as other hotels nearby are filled up and we were very tired from 4 hours train transfers dragging our bags plus 8 minutes walk to the hotel.
All in all, if trip.com room selections are not a perfect fit, I can't recommend booking this hotel. Custom messages are not recognized. Communication is lacking. You will get charged last minute without any alternatives left. For $570 a night, we could have a way better hotel in Hakone. The breakfast also wasn't memorable and you have to reserve it ahead of time. I would not come back.
Guest User
October 4, 2024
Clean and nice. I’m not a fan of that design, the Onsen is good. Beautiful view.
Guest User
May 6, 2024
Hotel room was spacious. Compound was a bit old but overall clean. Onsen was small but still nice to use, with a sauna. Location was okay as long as there is transport, having the shuttle is a nice touch.
Phúc Hà
August 30, 2023
Near from Gora station, having pick-up-car, friendly staffs. Good hot springs and sauna, i will be there next visiting.
Sascha
November 5, 2022
An overall very pleasant experience. I stayed there one weekend for two nights and another for three nights.
+ The hot spring bath is very cozy with a nice nature view. The Sauna was great.
+ I wasn't satisfied with one room and could change to another room with large balcony without questioning.
+ The view from the hotel is wonderful, especially during nice weather.
+ Great value for money.
- Dining in the hotel is only possible with reservation, arriving spontaneously for dinner is not possible.
- The bar was closed. But the Gora Brewery is only a 10-minute foot walk away.
Amberlee
March 29, 2025
The room is OK. It is very big. The bed is super soft and comfortable. There is no bathtub in the bathroom. You can take a shower and bath in the large public bath. Get off at Gora Station. If you call, the service staff will drive to pick you up. The service is really good. The disadvantage is that it is a bit far from Gora Station. It is uphill. If you only stay one night in Hakone, this location is not very convenient. There is no food around. There is only one convenience store. I strongly recommend the Hakone Museum of Art!
Original TextTranslation provided by Google
Ruo_ji_ruo_li_
March 12, 2025
The hotel environment is good, the hot spring is comfortable, it happened to be a snowy day, beautiful
Original TextTranslation provided by Google
小容子
March 4, 2025
Near Shanggongyuan Station, clean environment. We arrived at the hotel at about 1:00. It was not time to check in, but the staff had already arranged a room. When we checked out, they also arranged a bus to take us to Gora Station.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Private parking
Free
Hot springs
Sauna
24-hour front desk
Luggage storage
Restaurant
Station pick-up service
Free
Wi-Fi in public areas
Hot springs
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle service
Free
Station pick-up service
Free
Station drop-off service
Free
Front Desk Services
Safe at front desk
Luggage storage
24-hour front desk
Languages Spoken
Japanese
Health & Wellness
Sauna
Hot springs
Public baths
Additional charge
Public Areas
Elevator
No smoking in public areas
Smoking area
Water purifier
Vending machines
Safety & Security
First aid room
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1982
- Renovated: 2017
- Number of Rooms: 45
With a stay at Marroad Hakone in Hakone (Gora), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Gora Park. This hotel is 6.6 mi (10.7 km) from Lake Ashi and 11.6 mi (18.7 km) from Gotemba Premium Outlets.
Take advantage of recreation opportunities including hot springs and a sauna. This hotel also features complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at Voyageur serving guests of Marroad Hakone. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and an elevator. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 45 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Take advantage of recreation opportunities including hot springs and a sauna. This hotel also features complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at Voyageur serving guests of Marroad Hakone. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and an elevator. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 45 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.