Spa Hotels in Hakone

Ten-yu is amazing. We were impressed from the moment we stepped into the lobby. The kind staff allowed us an early check-in at 1 p.m. and arranged lounge services for our three-day, two-night stay. While the breakfast buffet was exceptional—an extensive spread paired with bubbles and wine—the Kaiseiki dinner was a bit disappointing in comparison. We were fortunate to experience a picturesque snowfall that transformed the hotel’s surroundings into a postcard-like scene, and since we drove, getting around was never an issue despite the snow. The staff were thoughtful throughout our stay. Highly recommended!

I've wanted to go to Tenseien for a long time, and finally I was able to go! I thought it would be just another hot spring inn, but the staff were polite, the atmosphere was calm and comfortable, it was clean and I was able to relax very well. The facility and the waterfalls within the inn are in a historic location, and the hot spring water quality, volume and water source are plentiful, and there is plenty of nature, so I felt it was a really good inn. I'd definitely like to stay again with my family!

Awesome Ryokan with pristine service. Hot spring was great too, albeit one was abit too hot. Rebecca was an awesome attendant where she made sure we enjoyed our meals and stay. The only letdown would be the location as there is a slope to get up to the Ryokan which is quite dangerous. One note is that it is hard to get taxi to yama no Chaya where they may reject to drive passenger there. The view is also a bit disappointing. But all in all, an awesome stay!

A very old hotel that reveals a rich sense of history, but also has a comfortable modern decoration. It is very comfortable to soak in the hot springs naked, and you can have a perfect night's sleep. The next day I woke up and walked around the mountains. The air was fresh and it felt particularly clean. The hotel's restaurant has Japanese and Western styles to choose from. I ate different flavors in the two days and made a reservation for a kaiseki meal. It was exquisite and delicious. , there is also a 7-11 snack shop not far from the hotel, which is also good. The hotel service is very good. There was a Chinese-speaking lady who specially helped me move my luggage to the second floor (because there is no elevator), which was a little touching!

If you have extra money, this could be a nice way to indulge. However, a word of warning. If you're arriving at Odawara train station, there's no way to get to the hotel except by the hotel shuttle. Taxis won't take you. And the hotel shuttle won't take you unless you've placed your name on the reservation list ahead of time. Nobody warned me about this. I'd read online that a connecting train takes you near the hotel, but this isn't true either. I arrived during a snow/ice storm and waited over 3 hours before I could get a ride to the hotel. The shuttle driver wouldn't let me on. I called the hotel front desk 3 or 4 times, but they weren't very helpful. I suppose this is the language barrier. They meant well. But regardless, if a shuttle reservation is the only way to access a remote mountain top hotel, it's pretty important to make sure your guests understand this. Once I did arrive, I have to admit the room was beautiful. The buffet dinner was fantastic but not included in the price of the room - a little disappointing, since the room is already so expensive. Lots of extra costs, so be careful. I received a really great massage in my room. The onsen hot spring was very nice, and free (included in room charge). Breakfast the next morning was also included in room charge. The hotel bar was closed, though. There wasn't much opportunity to socialize or meet people. I did check out the lake the next morning, which was beautiful in the snowfall. I'm sharing photos of that. There wasn't time to check out much else because I had to get back on the shuttle bus at 10:30 to catch my next train. I suppose if there hadn't been an ice storm, I would have checked out more of the surrounding area and appreciated it.

Great hotel. Service and amenities amazing (except no gym). Thought the rooms was well designed to provide good rest. In my opinion the breakfast was the star. Top Notch!! All in all great experience.

Little far from train station, but hotel offer free shuttle bus if you request or certain time. From hotel, they offer shuttle bus to go to hakone Yumoto train station. I had problem to book to add children to stay at website. But hotel staffs helped me to fix this issue. We enjoyed staying this hotel.

We loved it here! I booked a room (Japanese style room for 5 people) for the two of us since this matched my budget best that had onsen access (200$ for the night including dinner and breakfast for two people). The traditional room was right above the garden and the futons were SO comfy, definitely an experience I will never forget! The breakfast and dinner buffet were both great! The have yakatas for borrow on the floors and in the rooms with sandals which was super fun, we wore them to dinner. We only spent one night but they easily held our luggage all of the checkout day. We could see Mt Fuji from the lovely garden (the tip top as most is usually covered by clouds in spring). My only complaint is there is only one single washer dryer in the whole place and my clothes got soaked from the rain so I waited in line but then I realized that this would never feasibly happen so just dried the clothes on hangers and left the door open overnight so all was well… love this place so much!

The room is very big, with a Japanese-style table in the living room. Very cozy. A complete set of Japanese travel clothes and socks and clogs, as well as bathrobes and white pajamas. The refrigerator is full of joy. There is only one outdoor large bath (a little disappointing), but the unlimited popsicles make people very happy. The hot spring is great! The surprise is that there is the sound of stream water under the hot spring in the room. The Huai Shi cuisine for dinner is amazing! There are Western and Japanese breakfasts. I met a ********* lady named Yu Ting for one-on-one reception. She explained all the facilities in the room and the park to us, and she also served dinner in person, telling us how to eat each dish. There is ice drip coffee. The welcome tea is also great. They came to help check in. When leaving, there was a special car to take us to Kowakidani Train Station

At the innermost part of Hakone Yumoto Onsen Street, the hotel is located halfway up the mountain. After exiting Hakone Yumoto Station, you must take the A-line hotel shuttle bus in the Yumoto area, which costs 200 yen per person and only accepts cash⑥. See Figure 1 for the shuttle bus schedule. It takes about 15 minutes to walk from the station to the hotel, but there is an uphill road. Pulling your luggage will make your good mood for the Hakone hot spring trip disappear by half. Because the hotel is halfway up the mountain, the A-line hotel shuttle bus does not go up the mountain, so get off at Hotel Okada, then enter the lobby of this hotel and take the elevator to the 8th floor. The 8th floor of this hotel is interconnected with the two hotels of Hakone Mori Okada Hotel and Yunoquan. Follow the signs and walk for 2 minutes. The hotel is open from Monday to Friday, and the price for 2 people, including breakfast, dinner and hot spring, is about 1,200 yuan. Dinner is kaiseki cuisine, and one set of meals per person fills the table, which is quite ceremonial. Breakfast is a buffet, mainly Japanese style. The hotel's hot spring is on the 4th floor of the Tangzhiquan Hotel next door. The water temperature is relatively hot. There are 4 pools outside the men's bath room. There is a bubble massage pool with high air pressure, which has a good massage effect. There is also a free massage chair on the 3rd floor for massage. The hotel is a bit far away, but the price/performance ratio is good.