The Bamboo Palace Hotel & Residences
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1 night
1 room, 2 adults, 0 children
All properties in Ha Long
The Bamboo Palace Hotel & Residences
Opened in 2025
Block SH1 - A, Ben Doan, Hong Gai, Ha Long, Quang Ninh Province, Vietnam
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Highlights
Airport drop-off available
Newly opened
Lots to doAmenities
Restaurant
Parking
Priority airport pick-up
24-hour front desk
Luggage storage
Bar
Cafe
Priority airport drop-off
All amenities
Property Description
The Bamboo Palace Hotel & Residences features free bikes, garden, a shared lounge and terrace in Ha Long. This 5-star hotel offers a bar. The property provides room service, a 24-hour front desk and currency exchange for guests.
The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. All guest rooms include a closet.
A Full English/Irish, American or Asian breakfast is available at the property. At The Bamboo Palace Hotel & Residences you'll find a restaurant serving American, Chinese and Vietnamese cuisine. Vegetarian, dairy-free and vegan options can also be requested.
The accommodation has a grill.
Vincom Plaza Ha Long is a 17-minute walk from The Bamboo Palace Hotel & Residences, while Quang Ninh Museum is 1.8 miles from the property. Cat Bi International Airport is 29 miles away, and the property offers a paid airport shuttle service.
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8.4/10
It was a nice stay with friendly staff.
All 3 reviews
Surroundings
Airport: Cat Bi International Airport
(50.1 km)
Airport: Van Don International Airport
(51.7 km)
Train: Ga Cái Lân
(9.1 km)
Train: Ga Hạ Long
(10.1 km)
Landmarks: Tran Quoc Nghien Temple
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Deluxe Suite
1 King bed
25m² | Floor: 2-4
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
7
Suite With Balcony
1 King bed
39m² | Floor: 2-4
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
5
Presidential Suite
1 King bed
65m² | Floor: 3
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
Guest Reviews
8.4/10
Very Good
3 reviews
- Cleanliness8.7
- Amenities8.4
- Location8.2
- Service8.3
Average for similar properties in Ha Long
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. €1.04). Trip Coins can be used to save instantly on room rates.

Review summary
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Environment Location: Located near the waterfront with nearby local markets, shops, and restaurants. The area has beautiful bonsai and French-style architecture, giving a homely feel. The presidential suite is spacious(based on 1 review)
R41F
September 20, 2025
It's very clean even when the location gushes out nothing but dust and debris. Shouldn't this accommodation be closed for a while there where the construction all around it completely destroys the experience. Doesn't this level of reconstruction in a direct environment invite local governments to support a hospitality business owners?
Normally I do care about owners of businesses, but I personally didn't feel welcome at all. Premature check in was comfy, but what else? The reconstruction took place until 22:30PM. It started in the morning at 6AM. Drilling in heavy concrete blocks was really too.much.
During check in I was kindly asked if I already had lunch. But the follow up was staring into almost empty buckets that should keep food warm and not hungry people craving for some energy. Even explicitly naming the prices of the food made me feel flabber gasted, so I went for a old school La Vache qui rit and some pieces of bread. I was in France Town anyway.
A town that didn't only gushed my lungs full with dust and debris. The local women also gushed their personal dust, debris and disgust towards me there where I am to be considered as a evil white bald man.
Therefore I certainly do NOT recommend white bald dude's like me to even enter the area they want to be experienced like Little Paris. The area is beautiful and it's filled with amazing Bonsai. The architecture certainly showes that my French roots knew what they where doing. So it certainly felt like home. Even the racist disgust towards my appearance made me feel like home, because that's where it all started. Women randomly go and show there disgust towards certain appearances. As if every World War is repeating itself.
Therefore I can't keep my visit to Viet Nam warm in my heart. I'm sincerely happy to leave next week and even while sitting here in the following hotel (4*), local people rather rise their elbows towards me instead of just being professional and focus on a good review, at least.
Some facts about the Bamboo hotel. I stayed in the presidential suite. It was huge, but there where no toiletries. Like earbuds or a shaver. Not that I needed that. But it's just a small thing. I felt that the place was a little outdated. It was my body that kept the water warm while bubbling a bit.
So I would like to thank the Vietnamese community to destroy my experience. It certainly didn't motivate me to be a cool tourist that spends money on sight seeing etcetera. I've seen enough.
With my biggest respect to the rock, because that's the only super power that kept my spirit alive.
Now cleanse my lungs, arteries, and brain.
Stop racism!
Namaste.
Guest User
September 13, 2025
친절한 직원과 좋은 숙소였습니다.
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Guest User
August 28, 2025
Bizim rezervasyon olduğu halde 1gün erteleme yapıtılar çok mağdur olduk işleme sahibi kötü
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Services & Amenities
Most popular business facilities
Restaurant
Parking
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Cafe
Priority airport drop-off
Additional charge
Taxi booking service
Car rentals
Bicycle rental
Free
Currency exchange
Childcare service
Additional charge
Wake-up call
Wi-Fi in public areas
Free
Restaurant
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Transportation
Taxi booking service
Car rentals
Public transport tickets available
Shuttle service
Free
Bicycle rental
Free
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Coworking spaces
Postal service
Wedding service
Front desk services
24-hour front desk
Host welcome service
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Translation tools available
Currency exchange
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Vietnamese
Food & drink
Snack bar
Cafe
Bar
Room service
Public areas
Water purifier
Elevator
Ventilation system
BBQ
Additional charge
No smoking in public areas
Smoking area
Garden
Non-smoking floor
Activities
Eco tours
Cleaning services
Ironing service
Additional charge
Laundry service (off-site)
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Childcare service
Additional charge
Accessibility
Wheelchairs available
Safety & security
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Children between 0 and 5 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 4 years old and under | Free Extra crib: Free |
Children 5 years old | Free |
Children 6 years old and over | 50% of room rate per person per night |
Breakfast
CuisineWestern, Chinese, Asian, Vegan, Vegetarian
StyleSet menu
Opening hours[Mon - Sun] 07:00-09:00 Open
| Age | Fee |
|---|---|
Children 4 years old and under | Free |
Children 5–17 years old | VND 75,000 (approx. €2.47) per person |
Adult | Set menu:VND 75,000 (approx. €2.47) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel




- Cash
Property Description
- Opened: 2025
- Number of Rooms: 5
Phone:+84-889210401
Email:thebamboopalacehalong@gmail.com
The Bamboo Palace Hotel & Residences features free bikes, garden, a shared lounge and terrace in Ha Long. This 5-star hotel offers a bar. The property provides room service, a 24-hour front desk and currency exchange for guests.
The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. All guest rooms include a closet.
A Full English/Irish, American or Asian breakfast is available at the property. At The Bamboo Palace Hotel & Residences you'll find a restaurant serving American, Chinese and Vietnamese cuisine. Vegetarian, dairy-free and vegan options can also be requested.
The accommodation has a grill.
Vincom Plaza Ha Long is a 17-minute walk from The Bamboo Palace Hotel & Residences, while Quang Ninh Museum is 1.8 miles from the property. Cat Bi International Airport is 29 miles away, and the property offers a paid airport shuttle service.
Frequently Asked Questions
What are the check-in and check-out times at The Bamboo Palace Hotel & Residences?
Check-in time at The Bamboo Palace Hotel & Residences starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at The Bamboo Palace Hotel & Residences?
Does The Bamboo Palace Hotel & Residences have a pool?
No, The Bamboo Palace Hotel & Residences does not have a pool for guests.Does The Bamboo Palace Hotel & Residences have a pool?
Are pets allowed at The Bamboo Palace Hotel & Residences?
No, pets are not allowed at The Bamboo Palace Hotel & Residences.Are pets allowed at The Bamboo Palace Hotel & Residences?
Does The Bamboo Palace Hotel & Residences serve breakfast?
Yes, The Bamboo Palace Hotel & Residences serves breakfast for guests. Breakfast options include Western, Chinese, Asian, Vegan, Vegetarian style. Does The Bamboo Palace Hotel & Residences serve breakfast?
How much does it cost to stay at The Bamboo Palace Hotel & Residences?
Room prices at The Bamboo Palace Hotel & Residences vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at The Bamboo Palace Hotel & Residences?
How to get to The Bamboo Palace Hotel & Residences from the nearest airport?
The nearest airport is Cat Bi International Airport, located about 58 mins from hotel by car (50.1 km) away.How to get to The Bamboo Palace Hotel & Residences from the nearest airport?
What’s the cancellation policy at The Bamboo Palace Hotel & Residences?
The cancellation policy at The Bamboo Palace Hotel & Residences depends on your room type and booking terms.What’s the cancellation policy at The Bamboo Palace Hotel & Residences?
Does The Bamboo Palace Hotel & Residences offer airport transfers?
Yes, The Bamboo Palace Hotel & Residences provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does The Bamboo Palace Hotel & Residences offer airport transfers?
About This Property
| Nearest Airport | Cat Bi Airport |
|---|---|
| Distance to Airport | 50.1KM |
| Nearest Train Station | Ga Cái Lân |
| Distance to Train Station | 9.08KM |
| Average Price From | EUR61 |
| Hotel Star Rating | 4 |





