FLC Halong Bay Golf Club & Luxury Resort ★★★★★

"The rooms are good and large enough to enjoy. However, it would be better if service was prepared more carefully"

Harmony HaLong Hotel ★★★

"The hotel is located opposite the Quang Ninh Museum and the Dolphin Palace, surrounded by many restaurants and cafes, making it convenient for dining and transportation. The facilities are complete, modern, and well-equipped."

Paddington Hotel Halong Bayview ★★★★★

"It's appalling that this is a five-star hotel. While the building itself may be impressive, the service—the lack of consideration for ensuring guests feel safe and comfortable—made for a very disappointing stay. The details are as follows: 1. The reception staff's attitude was condescending. The explanation regarding the deposit was delivered too quickly and with a Vietnamese accent, making it difficult to understand. When I said I couldn't hear, the staff member looked troubled and prompted my Vietnamese companion to explain in Vietnamese. Even though I was the one who made the reservation and paid the deposit, the hotel staff's attitude, even when the hotel wasn't busy, made me feel like they were annoyed by the explanation and procedures and just wanted to get it over with quickly. 2. A design flaw in the bathroom. The bathroom had a bathtub, but the partition separating it from the sink and toilet area was only a 1-meter wide glass panel; there was no shower curtain. When I showered, water that fell outside the bathtub flowed into the sink and toilet area, flooding the entire bathroom floor. Walking on it was unpleasant, and I had to wipe my feet every time I went to the toilet. Even worse, the wet floor was slippery, and I couldn't help but feel I was in danger of falling. When I went to reception and explained the situation, they said, "Other guests have also pointed this out, but that's just how it is." I was more than disappointed; I was appalled by their response, which seemed to say, "Other guests are putting up with it, so you should too." 3. Restaurant Staff Service The breakfast restaurant was crowded. While that's understandable, the staff didn't guide guests to their seats as smoothly as possible; in fact, some staff members even blocked guests' paths. There was no conversation or eye contact when clearing plates, and the moment I stood up, my half-finished coffee was taken away. I didn't even have the energy to prepare another cup of coffee, and I returned to my room feeling unsatisfied."

Candy Hotel ★★

"Not bad. It's alright."

Helen Halong Hotel ★★★★

River Way Hotel Ha Long ★★★★

"The room was clean and tidy, the service was good, and the bespectacled lady at the front desk was very helpful. She helped us book a car to Hanoi to pick us up at the hotel, which facilitated our trip and enthusiastically answered all our inquiries. I sincerely thank her."

Royal Hotel Halong - Hon Gai ★★

"Customer service awful! Staff not friendly or helpful. Couldn’t even book transport from the hotel. Big hotel but was empty as they said they had a big conference coming. This was all they cared about. Would not recommend and left 3 days early (which they still charged for!) "

Golden Sea Hotel ★★★★

"If ya looking for a beautiful view, this is a perfect hotel to stay. Remember to go for the ocean view rooms. U will wake up everyday to the beauty of Halong bay. The hotel have 24 hours counter service and the receptionists are very helpful. I loved my stay at this hotel."

Phoenix Villas FLC Ha Long

"Great stay at Phoenix Villas FLC Ha Long! The villa is spacious, clean, the private swimming pool is very beautiful, the facilities are complete like at home, the BBQ is very fun in the evening. Friendly support staff. The experience is worth 10/10. will definitely be back!"