Guest User
July 8, 2024
My daughter booked a room at Windsong. While heading to the beach with a group of friends she tried to check in. Mrs Armstrong denied her the room, took her money, ( only 1/2 refunded) yelled at her and wouldn’t let her explain that it was only 2 people staying not the rest of the group. When I called and spoke to Mrs Armstrong, she yelled at me, called my daughter a liar and hung up on me.( twice) I’m sure there’s better places with nicer staff. Mrs Armstrong, adults have conversations , yelling at people and insulting them does not resolve issues. Looking at the reviews- she’s done this before. Btw- daughter is out $362.00 for a hotel she was denied entry.