Four Seasons Hotels in Hangzhou

Overall very satisfied; when checking in, the front desk guy was very polite and upgraded the canal city view room for free. The room facilities were very new and good, the bedding was comfortable and online, and it was very comfortable to live in; when dialing the hotel phone, I always got a timely response and reported the customer's name, which was a very good experience; the aunt who made the night bed wrapped the mobile phone charging cable with a leather case intimately; the breakfast service was very timely and in place, the plates were always removed in time, and the service was neat and in place; there is an outdoor sky garden outside the restaurant on the tenth floor, you can walk around and have a meal in it, which is very good. The experience is very good, the four seasons will never disappoint.

Hidden in the depths of West Lake, Four Seasons Hotel West Lake is more precisely a City Resort. It is a wonderland of classical gardens, winding paths, rippling water, and looming courtyards. You can experience different seasons all year round... Choosing to stay here is a luxurious, peaceful, and pleasant enjoyment. The early communication with the front office manager, ********* girl Zixuan, was pleasant and warm. From the first day when we drove to the hotel gate, every staff member remembered my name. Entering the hotel lobby, we were greeted by our duty manager GarySun, who had prepared a bouquet of white roses and my favorite lotus bouquet and arranged everything. Guest relations Miss Lulu took us to the room. The luggage had been placed on the luggage rack... The room was in the style of the old money, and it was well maintained. The inner and outer terraces were bright and full of green. In the evening, the lotus pond was moonlit. It was quiet and beautiful. The disinfection was in place and there was not a single mosquito. I admire it! Mr. Bob and Miss Penny, the manager of the Black Pearl Sands Hall, wrote handwritten greeting cards, and I liked the small gifts very much. The table layout and hand-painted cartoon patterns are very pleasing. The food at Black Pearl has also been praised by my gourmet husband. Semi-buffet breakfast, like avocado Benedict eggs. Freshly steamed dumplings and osmanthus cakes in the Sands Hall. Freshly fried spring rolls. Pianerchuan, delicious! Caviar snacks are sweet and delicious, and the aftertaste is endless... Room delivery is not only full of ceremony but also first-class taste. Miss Judith's professional delivery service is also perfect. Thank you for giving us such a complete dining experience. Although there are some minor episodes in the few days of stay experience. However, the flaws do not outweigh the merits. Hangzhou West Lake Four Seasons is worthy of being ranked in the 2024 Global Luxury Hotel 100. It is worth staying and experiencing!!