Atour Hotel Pinghai Road, West Lake, Hangzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Atour Hotel Pinghai Road, West Lake, Hangzhou
Opened in 2024
No.20 of 4-star Select Hotels in West Lake
No. 8 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang, China
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We Price Match
Last booked 28 mins ago
Highlights
Free parking
Ideal location
Varied breakfast
Lots to doAmenities
GymFree
Public parkingFree
24-hour front desk
Luggage storage
Library
Restaurant
Service robots
Wake-up call
All Amenities
9.5/10
OutstandingGood location, friendly and helpful staff, nice room. Definitely will come again.
All 1,259 Reviews
Surroundings
Metro: Longxiangqiao
(530m)
Metro: Fengqi Road
(1.0 km)
Airport: Hangzhou Xiaoshan International Airport
(27.9 km)
Airport: Deqing Moganshan Airport
(32.3 km)
Train: Hangzhou Railway Station
(2.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Exclusive Courtyard Suite (Memory Foam Pro + Memory Foam Mattress + Mini Fridge + Smart)
1 Queen bed
53.7m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Superior Queen Room
1 Queen bed
23-26m² | Floor: 3-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
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5
Jimu Family Room (Memory Foam Pro + Mini Fridge + Smart)
1 Single bed and 1 Queen bed
27-39m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Jimu Twin Room (Memory Foam Pro + Mini Fridge + Smart)
2 Single bed
27-32m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Executive City-view Queen Room
1 Double bed
25m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
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5
Family-friendly 2-bed Room
1 Single bed and 1 Queen bed
32.3m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
10
Jimu Double Bed Room (Memory Foam Pro + Mini Fridge + Smart)
1 Queen bed
26-30m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Executive 2-bed Room
2 Single bed
26m² | Floor: 3,5-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
5
Executive Queen Room
1 Queen bed
22-25m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Superior 2-bed Room
2 Single bed
26m² | Floor: 3,5-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
5
Memory Smart Room - Courtyard-View (Double Bed)
1 Queen bed
40m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Outstanding
1259 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.4
- Location9.4
- Service9.5
Average for similar properties in Hangzhou
Guest User
May 2, 2025
Very helpful and friendly front desk! They went out of their way to help a clueless foreigner (me) during my stay. Clean and large room, comfy bed, modern and seems to be relatively new, despite the price not being expensive. Will stay here again next time!
Josephinekoh
December 6, 2024
Good location, friendly and helpful staff, nice room. Definitely will come again.
Vivienne.eeee
April 9, 2025
The walls are thin. Location wise is good
Also could smell people smoking even tho the hotel is non smoking
Guest User
September 17, 2024
It is a small hotel but very well located, close to Hangzhou Lake, the subway station, and a pedestrian street with all the department stores. The breakfast is delicious and varied. But negative point: the cleanliness of the pillows (blood stains...), dirty towels, etc. The staff is friendly but the receptionists are very young and lack experience, unable to give really useful advice.
Patsy
March 16, 2025
It is walking distance to westlake ,convenient location . The staff are very helpful and good service
Guest User
April 2, 2025
The hotel is new, staff are friendly. Surrounding has many convenient store and eateries.
Juan chia
December 24, 2024
Clean and comfortable
Guest User
December 13, 2024
Very friendly counter staff who are willing to help tourists, answering questions like nearest food / restaurants, easiest way to get around etc.
Very friendly serving staff at breakfast - even though we were pretty late (about 1015am), they were helpful and gave us heaps of food before they closed the counters for breakfast. They even provided takeaway box in case we couldnt finish what we took.
Location wise is ok - about 700+metres away from West Lake, which is a bit of a walk in cold weather.
SpaceTraveleR
December 9, 2024
Good location - near to shopping streets mall and west lake. Well designed room layout . Laundry room was a plus for us as we re on long trip. With robot delivery to room service , it was pretty convienent for us to order anything. Only issue was the strong cigeratte smell along the corridor and it gets into our room.
Services & Amenities
Most Popular Amenities
Gym
Free
Public parking
Free
24-hour front desk
Luggage storage
Library
Restaurant
Service robots
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Gym
Restaurant
Restaurant
Restaurant
Style: Buffet
Cuisine: Chinese, Local
Open for: Breakfast
Ambience: Modern
Dining options: Property guests only
Business hours: [Mon - Sun] 07:00-10:30
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Business Services
Fax/copying service
Free
Coworking spaces
Front Desk Services
Safe at front desk
Luggage storage
Wake-up call
24-hour front desk
Electronic ID reader for check-in
Public Areas
Elevator
No smoking in public areas
Library
Non-smoking floor
Service robots
Health & Wellness
Gym
Free
Cleaning Services
Laundry service (on-site)
Free
Clothes dryer
Clothes steamer
Laundry room
Facilities for Children
Children's slippers
Children's toothbrushes
Safety & Security
CCTV in public areas
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 07:00-10:30 Open
[Sat - Sun] 07:00-11:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children over 1.2m in height | CNY 48.00 (approx. AED 24.37) per person |
Adult | Buffet:CNY 48.00 (approx. AED 24.37) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
