Hangzhou Xihu Yingxiang Hotel (Liulangwenying Leifengta Branch)

I returned from Melbourne, Australia, and was very lucky to choose this hotel, because it had just opened. Not only was it very new, the design was warm and bright, but it was also facing the West Lake, and it was a 10-minute walk to the Leifeng Tower. The breakfast in the restaurant on the first floor was delicious. What touched me most was the customer service Xiao Wu of this store. After checking in and contacting WeChat, she was like a private butler, responding to my requests. I just entered the room and suddenly found that I forgot to bring the international conversion plug mobile phone charger. She received the message and sent the socket to my room within a minute. Another thing was that I was a little hungry when I returned to the hotel in the middle of the night. She was very generous and caring and gave me the bread and apples she had saved for supper. Her service awareness and behavior exceeded the service standards of a five-star hotel. If I return to Hangzhou again, I will stay in this hotel again without hesitation. Another point, it is very cost-effective!

The hotel has a beautiful environment and convenient transportation. It is close to every attraction. The staff is very enthusiastic and always pays attention to guests' needs and provides help. I will continue to choose this hotel when I come to Hangzhou again.

The hotel is located on Nanshan Road, which is a great place to visit West Lake. Just a few steps away, you can see the Orioles Singing in the Willows and Leifeng Pagoda. The hotel rooms are elegant and comfortable, and the breakfast is a set meal with a reasonable combination of porridge, noodles and snacks.

West Lake Impression is one of the best hotels I have stayed in recent years. It is commendable and has outstanding regional advantages. Leifeng Pagoda, Changqiao Park and Orioles Singing in the Willows are only a few hundred meters away, which is a ten-minute walk, saving time and effort. The hotel opened this year, and the rooms, equipment and decoration are all new, from water dispensers to air purifiers and humidifiers. There is a restaurant downstairs, serving Cantonese, Hangzhou and Sichuan cuisine with a wide variety and good taste. Breakfast is delivered to the room, which is large and filling. Surprisingly, there are makeup remover wipes, lens wipes and earplugs in the drawer of the bedside table, which are not provided by many high-end hotels. The butler communicates with guests in a timely manner, handles problems quickly, and the results are seen quickly. We arrived at the hotel at around 11 noon and were able to check in at 12 noon. The manager said that guests could check out before 2pm. There are snacks, peanuts and fruits when you enter the room, and souvenirs when you leave the hotel. Stayed for two days, felt warm and impressed. We come to Hangzhou often. If I come again next time, I will choose West Lake Image Hotel.

Traveling with my family, I am very satisfied with the hotel as a whole. It is right next to the West Lake, and Leifeng Pagoda is just a few minutes away. As soon as I entered the lobby, I was greeted by the refreshing aroma of tea. When I left, I bought their Longjing tea-flavored aromatherapy diffuser, hoping to bring the fragrance home. The room is warm and comfortable, and also very exquisite. The water dispenser is convenient and you can choose from a variety of temperatures. The bathing pool is also very convenient, I will choose it next time I come to Hangzhou!

A very good accommodation experience during the trip to Hangzhou. The hotel is located in the core area of ​​West Lake. The decoration and layout are very stylish. The butler service is considerate and thoughtful. They will help you with everything. They also specially upgraded the room type. The facilities are complete and the supplies are exquisite. The breakfast has a Jiangnan flavor. I wish your business to prosper! Looking forward to seeing you again... Facilities: Perfect Hygiene: Very good Environment: Unique geographical location, elegant environment Service: Considerate and thoughtful Welcome fruit: Square fruit🍉