The Silk Lakehouse, Shangri-La Hangzhou
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1 night
1 room, 2 adults, 0 children
All properties in Hangzhou
The Silk Lakehouse, Shangri-La Hangzhou
Opened in 2025
2026 Asia 100 - Instagrammable Hotels
The Silk Lakehouse, Shangri-La Hangzhou, Xihu District, Hangzhou, Zhejiang, China
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Last booked 6 hrs ago






Highlights
Great views
Free parking
Varied breakfast
Ideal location
Sparkling cleanShow more
Amenities
2 Restaurants
Indoor swimming poolFree
Hiking
GymFree
Private parkingFree
Priority airport pick-up
Bar
Tea room
All amenities
9.7/10
Great location, brand new, flash
All 279 reviews
Surroundings
Metro: Fengqi Road
(3.2 km)
Metro: Longxiangqiao
(3.4 km)
Airport: Hangzhou Xiaoshan International Airport
(30.7 km)
Train: Hangzhou Railway Station
(6.3 km)
Train: Hangzhou East Railway Station
(11.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Premier Room, Lakeview
1 King bed
60-63m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Romance Room, Lakeview
1 King bed
57-66m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Serenity Suite, Garden View
1 King bed
68-74m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Garden View Twin
2 Single bed
42-46m² | Floor: 2-3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Lakeview Room
1 King bed
42m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier Room, Garden View
1 King bed
60-63m² | Floor: 2-3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Serenity Suite, Lakeview
1 King bed
68-74m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
West Lake Suite
1 King bed
85m² | Floor: 2-3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Romance Room, Garden View
1 King bed
57-66m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Garden View King
1 King bed
42-46m² | Floor: 2-3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.7/10
Excellent
279 reviews
66 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.7
- Amenities9.6
- Location9.7
- Service9.7
Average for similar properties in Hangzhou

Review summary
Powered by AI
Complimentary Services: Guests appreciate the complimentary minibar, snacks, and beverages provided in the rooms, enhancing the in-room experience. Additional thoughtful touches include free afternoon tea and evening desserts, which add to the overall value of the stay.(based on 174 reviews)
M2asr6485****
September 9, 2025
Love this hotel. It is a new building. They have the older building on the other side. This new building is AMAZING! From the decoration to the service, they are just perfect! Definitely recommend it!!
M17003****
August 27, 2025
酒店就在西湖邊原香格里拉旁,環境超級棒,避暑勝地,西餐廳優美舒適下午茶非常豐富,兩個人根本吃不完,晚上還有歌手助唱演出,再配點紅酒太温馨舒暢啦!入住房間水果點心非常新鮮,特別感謝Darren經理熱情周到的接待,出差首選酒店
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1381716****
August 9, 2025
西冷橋附近最新的五星酒店,唯二帶泳池(另一個為秋水山莊),賞荷很方便,泳池很美很喜歡。服務都很好。值得來體驗一下,裝修風格很喜歡,規模不大但精緻。房間送很多酒水,可惜我不喝,倒寧願房價便宜點。下午茶和申時茶飲體驗不錯。很放鬆的躺酒店之旅。
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1342564****
August 27, 2025
酒店位於西湖邊,一路車開進來,綠樹成蔭,讓人美不勝收,心情愉悦!酒店門口有噴泉,大堂門口的裝飾花也非常有特色,房間酒水和零食全部免費,真是太棒了!
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Dizi313
August 15, 2025
在西湖邊的隱祕奢華酒店,背靠寶石山,與西湖相鄰,Vanessa和Ken熱情專業,快速辦理入住,房間整潔寬敞,床品柔軟配有智能床墊,早餐種類豐富,會有本地特色小吃很地道,下次旅行一定會再次選擇這裏,強烈推薦給朋友們!
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Xiaonaofuya🐱
September 10, 2025
結婚紀念日選在這裏真是選對了!必須來誇一誇!🥰
之前看中新裝修來的,果然沒失望!整體是那種很好看的綠色調,又高級又清新,房間設施都很新,乾乾淨淨的,住着特別舒心~
最讓我們驚喜的是服務真的超級用心!知道是紀念日,不僅悄悄給升級了套房,一推門就看到床上用花瓣佈置了造型,還送了手寫賀卡和一個小蛋糕~晚上玩回來,桌上還多了一份甜品,細節滿分💯!真的被暖到了~
這次唯一小遺憾就是沒訂到湖景房……不過已經和老公説好了,明年紀念日還要再來,必須提前鎖一間湖景的!👩❤️👨
強烈安利給各位姐妹~不管是紀念日、生日還是就想好好放鬆一下,這家真的可以!
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320743****
August 4, 2025
服務很好 值得推薦
很貼心 給人感覺也很好
晚上還有西米露
味道也很好
所以的迷你吧 都送
太贊啦 晚上可以在房間喝點小酒
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300672****
July 3, 2025
服務:特別好 服務態度很贊 每個人都熱情周到 細心👍西餐廳的服務特別好👍 西餐也很好吃😋
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Services & Amenities
Most popular amenities
2 Restaurants
Indoor swimming pool
Free
Hiking
Off-site
Gym
Free
Private parking
Free
Priority airport pick-up
Additional charge
Bar
Tea room
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Multi-function room
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Bicycle rental
Laundry room
2 Restaurants
Indoor swimming pool
Gym
Bar
Conference room
Multi-function room
2 Restaurants
饮湖边 The Living Room by Alan Yu
Style: A la carte
Cuisine: European
Open for: Breakfast, Lunch, Dinner, Cocktails
Ambience: Romantic
Business hours: [Mon - Sun] 08:00-23:00
香草花园
Style: Buffet
Open for: Breakfast
Ambience: Romantic
Business hours: [Mon - Sun] 06:30-10:30
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Pool with view
Pool lounge
Towels
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Station drop-off service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Bicycle rental
Front desk services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Currency exchange
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Cafe
Bar
Lobby bar
Room service
Health & wellness
Gym
Free
Hiking
Off-site
Yoga session
Activities
Tea room
Public areas
PA and sound system
Non-smoking floor
Water purifier
Elevator
Ventilation system
Humidifier
No smoking in public areas
Garden
Cleaning services
Clothes steamer
Laundry room
Dry cleaning
Ironing service
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Children's bathrobes
Children's slippers
Children's toothbrushes
Business services
Multi-function room
Multimedia display system
Conference room
Postal service
Fax/copying service
Free
Wedding service
Accessibility
Handrails on stairs
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Extra crib: Free |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 6 years old and under | Free |
Children 7–12 years old | CNY 156.00 (approx. IDR 367,101) per person |
Children 13–17 years old | CNY 312.00 (approx. IDR 734,201) per person |
Adult | Buffet:CNY 312.00 (approx. IDR 734,201) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel











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Frequently Asked Questions
What are the check-in and check-out times at The Silk Lakehouse, Shangri-La Hangzhou?
Check-in time at The Silk Lakehouse, Shangri-La Hangzhou starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at The Silk Lakehouse, Shangri-La Hangzhou?
Does The Silk Lakehouse, Shangri-La Hangzhou have a pool?
Yes, The Silk Lakehouse, Shangri-La Hangzhou has a swimming pool for guests.Does The Silk Lakehouse, Shangri-La Hangzhou have a pool?
Are pets allowed at The Silk Lakehouse, Shangri-La Hangzhou?
No, pets are not allowed at The Silk Lakehouse, Shangri-La Hangzhou.Are pets allowed at The Silk Lakehouse, Shangri-La Hangzhou?
How much does it cost to stay at The Silk Lakehouse, Shangri-La Hangzhou?
Room prices at The Silk Lakehouse, Shangri-La Hangzhou vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at The Silk Lakehouse, Shangri-La Hangzhou?
How to get to The Silk Lakehouse, Shangri-La Hangzhou from the nearest airport?
The nearest airport is Hangzhou Xiaoshan International Airport, located about 51 mins from hotel by car (30.7 km) away.How to get to The Silk Lakehouse, Shangri-La Hangzhou from the nearest airport?
What’s the cancellation policy at The Silk Lakehouse, Shangri-La Hangzhou?
The cancellation policy at The Silk Lakehouse, Shangri-La Hangzhou depends on your room type and booking terms.What’s the cancellation policy at The Silk Lakehouse, Shangri-La Hangzhou?
Does The Silk Lakehouse, Shangri-La Hangzhou offer airport transfers?
Yes, The Silk Lakehouse, Shangri-La Hangzhou provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does The Silk Lakehouse, Shangri-La Hangzhou offer airport transfers?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 31.28KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 6.34KM |
| Nearest Subway Station | Fengqi Road |
| Distance to Subway Station | 3.15KM |
| Average Price From | IDR15011107 |
| Hotel Star Rating | 5 |













