Wyndham Grand Plaza Royale Hangzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Hangzhou
Wyndham Grand Plaza Royale Hangzhou
No.555 Fengqi Road, Gongshu District, Hangzhou, Zhejiang, 310006, China
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We Price Match
Last booked 23 mins ago
China travel essentials
Currency exchange
Superb views
Varied breakfast
Easy to reach
Most card payments acceptedShow more
Amenities
4 Restaurants
Indoor swimming poolFree
Spa
Gym
Public parkingFree
Priority airport pick-up
Car rentals
Tea room
All amenities
Property Description
The Wyndham Grand Plaza Royale Hangzhou（Hangzhou Wendemu Zhizun Haoting Dajiudian）is belonging to the Wyndham Hotel Group, the largest hotel group in the world. Hotel is located at the North East corner of the famous West Lake, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. The hotel also offers easy access to Lingyin Temple, Lingering snow on the Broken Bridge, HeFang Street, and Leifeng Pagoda.Hotel lobby is elegant and connecting with shopping center. Hotel is well-appointed with various guestrooms such as Lakeview rooms, cityview room, suites, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.The Café Royale, a chic, casual eatery, Essence features market fresh daily menus and extensive Asian and Western delights from a stylish buffet. Sawasdee Thai Restaurant has the spacious yet cozy dining room and our Thai chef and manager will personally show you the “Thai Way” how to enjoy and appreciate the food from her home land. Green Coffee is located on the ground floor of the hotel, in a quiet corner full of natural beauty. Green Coffee is constructed by more than 200 kinds of real tropical rainforest foliage. Amidst the sound of wind, water and trees, guests will be able to enjoy the poetry and romance of the green landscape. In the midst of real plants, guests will be able to pursue a beautiful life in harmony with nature. Hotel has seven well-equipped conference rooms available for booking, seating from 20 to 500 guests. It is including a large Royale Ballroom with a unique window view of the West Lake hill, the only ballroom in Hangzhou providing this feature! The Health Club features a business centre, a fitness centre and an indoor swimming pool.notes：every guest who stayed at hotel should register their personal ID upon arrvial.
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9.2/10
Very GoodIs nice for a short stay and near popular night market 武林夜市。Sure visit this place again.
All 5,518 reviews
Surroundings
Metro: Fengqi Road
(380m)
Metro: Wulinmen
(900m)
Airport: Hangzhou Xiaoshan International Airport
(29.4 km)
Airport: Deqing Moganshan Airport
(30.6 km)
Train: Hangzhou Railway Station
(4.5 km)
Train: Hangzhou East Railway Station
(9.2 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe 2-bed Room
2 Single bed
34-50m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Themed Room (Queen bed)
1 King bed and 1 Single bed
69m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Paul Frank Themed Twin Room
2 Single bed
48m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Mountain-view Twin Room
2 Single bed
49m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Family-friendly Family Room
1 King bed and 1 Single bed
67m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Business Suite
1 King bed
57m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Premier Family Room
1 Bunk bed and 1 King bed
65m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Premier Queen Room
1 King bed
38-55m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Mountain-view Suite
1 King bed
61m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Lake-view Double Room
1 King bed
37-45m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Executive Double Room
1 King bed
38-53m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Executive Lake-view Double Room
1 King bed
32-40m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Double Room
1 King bed
34-50m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Executive Featured Room (Double Bed)
1 King bed
65-69m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Premier Twin Room
2 Single bed
40-55m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Mountain-view Double Room
1 King bed
34-50m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Executive Business Suite
1 King bed
58m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Presidential Suite
2 King bed
300m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Very Good
5518 reviews
Verified Reviews- Cleanliness9.2
- Amenities8.9
- Location9.2
- Service9.3
Average for similar properties in Hangzhou
NickRZ
January 26, 2025
Hotel room not too bad, had a problem with the TV but phoned and it got fixed quickly. Bed is comfortable. Shower is warm and powerful. Not much noise outside from other hotel guests. View outside is a city view so looked out onto Hangzhou Tower. Top floor has view of West Lake which is nice.
A little disappointed to find Thai restaurant (Sawasdee) in the hotel serving Chinese food when we were really looking for a range of Thai food, so went to the buffet instead which was nice and had a good range of food, drink and desserts for dinner.
Flight out was at 630am, so happy that the hotel arranged a very early wake up call, quick check out and a taxi arranged for 4am.
Quite satisfied with the service.
Guest User
July 15, 2025
I thought the hotel was ok but to be honest was not as good as all the other hotels that we booked in china In our stay for similar price points.
The hotel is becoming old and we weren’t able to use the swimming facilities and we didn’t have a swimming cap. I thought they should have lent/ offered a cap considering their star rating/ price point.
Suz13116
December 31, 2024
I’m gonna go ahead and say this is my favorite hotel in HZ and I lived there for 4 years! Super friendly and helpful staff, amazing room, gym and pool! Please give my regards to the super helpful blonde Turkish lady who works at the front desk. She helped me set up WiFi on my phone and helped me store my road bike in concierge! Thank you!!!
N321dot
December 8, 2024
Greeted very well with the business reception manager, 张娟 for arranging our tour and 张向军, the cafe manager for the pleasant service while having breakfast. Wulin market is just a stone away from hotel. Wuxi lake is also nearby. Very convenient.
Guest User
June 8, 2025
Room was nice and spacious and in a really good location to the lake , metro and night market .
Couldn't use the terrace but we did get a room upgrade and it has everything we could need , very pleasant stay in the room and breakfast was good too. They were kind enough to give us a late checkout as well
toriness
December 3, 2024
Lovely hotel in a great location by West Lake, and near great restaurants and shopping centre, also night markets. Room was huge and well appointed. I would stay here again.
Guest User
September 9, 2024
Is nice for a short stay and near popular night market 武林夜市。Sure visit this place again.
Will
February 17, 2025
I’ve stayed at other hotels in the same chain, but this one felt a bit outdated. As a solo traveler, I was moved to a queen-bed room, but I noticed some issues. The carpet edges were fraying, and the electrical outlets seemed like they belonged to another time. The shower cubicle was positioned right next to a glass wall, which caused a cold draft to come in.
Overall, I won’t be returning to this hotel and wouldn’t recommend it to others. However, I’d still consider staying at their other properties or the franchise in Guangzhou.
James Monster
August 21, 2024
Check in to the hotel was smooth but once I arrived in the room I saw a big spider 🕷️ in the bath tub which made me feel very uncomfortable,Hygiene is the most important part for the hotels, I believe pest control has to be done regularly . Secondly I was called and told to come down in the late night to give back the glasses which I borrowed from the lobby lounge, which was horrible, Chef Derek and Effie from FO, was very proactive, they are doing a great job 👏
Services & Amenities
Most Popular Amenities
4 Restaurants
Indoor swimming pool
Free
Spa
Additional charge
Gym
Public parking
Free
Priority airport pick-up
Car rentals
Tea room
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Conference room
Multi-function room
Business center
Secretarial services
Karaoke
Additional charge
Service robots
Children's pool
Playground
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Laundry room
4 Restaurants
Indoor swimming pool
Gym
Conference room
Multi-function room
Playground
4 Restaurants
温德姆至尊豪廷大酒店·印湖轩中餐厅
Cuisine: Cantonese, Chinese
Business hours: [Mon - Sun] 11:30-14:30, 17:30-22:30
杭州温德姆至尊豪廷大酒店· 融合餐厅“食肆”餐厅
Business hours: [Mon - Sun] 11:30-14:30, 17:30-21:00
温德姆至尊豪廷大酒店·大堂吧
Business hours: [Mon - Sun] 09:00-23:00
温德姆至尊豪廷大酒店·西餐厅
Business hours: [Mon - Sun] 06:00-10:00, 11:30-14:30, 17:30-21:00
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Adults only
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Car rentals
Priority airport pick-up
Priority airport drop-off
Additional charge
Station pick-up service
Business Services
Multi-function room
Secretarial services
Multimedia display system
Coworking spaces
Conference room
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Front Desk Services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Snack bar
Convenience store/kiosk
Cafe
Lobby bar
Halal meals provided
Off-site
Room service
Public Areas
Gift shop
Shopping mall
PA and sound system
Executive floor
Non-smoking floor
Elevator
Ventilation system
Humidifier
Vending machines
Service robots
No smoking in public areas
Outdoor furniture
Smoking area
Garden
ATM
Health & Wellness
Gym
Spa
Additional charge
Activities
Karaoke
Additional charge
Tea room
Cleaning Services
Laundry service (off-site)
Clothes dryer
Clothes steamer
Laundry room
Dry cleaning
Ironing service
Additional charge
Laundry service (on-site)
Facilities for Children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Playground
Stroller
Kids' board games/puzzles
Books and videos for kids
Children's pool
Accessibility
Handrails in hallways
Handrails on stairs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The host or staff will greet you upon arrival
If you plan to arrive after 18:00 on your check-in day, please contact the property by phone at least 1 day in advance
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 17 years old and under | CNY 308.00 (approx. AED 157.55) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 64.00 (approx. AED 32.74) per person |
Children over 1.4m in height | CNY 128.00 (approx. AED 65.48) per person |
Adult | Buffet:CNY 128.00 (approx. AED 65.48) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 1,000.00 (approx. AED 511.51) per room.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment .
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2009
- Renovated: 2016
- Number of Rooms: 293
The Wyndham Grand Plaza Royale Hangzhou（Hangzhou Wendemu Zhizun Haoting Dajiudian）is belonging to the Wyndham Hotel Group, the largest hotel group in the world. Hotel is located at the North East corner of the famous West Lake, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. The hotel also offers easy access to Lingyin Temple, Lingering snow on the Broken Bridge, HeFang Street, and Leifeng Pagoda.Hotel lobby is elegant and connecting with shopping center. Hotel is well-appointed with various guestrooms such as Lakeview rooms, cityview room, suites, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.The Café Royale, a chic, casual eatery, Essence features market fresh daily menus and extensive Asian and Western delights from a stylish buffet. Sawasdee Thai Restaurant has the spacious yet cozy dining room and our Thai chef and manager will personally show you the “Thai Way” how to enjoy and appreciate the food from her home land. Green Coffee is located on the ground floor of the hotel, in a quiet corner full of natural beauty. Green Coffee is constructed by more than 200 kinds of real tropical rainforest foliage. Amidst the sound of wind, water and trees, guests will be able to enjoy the poetry and romance of the green landscape. In the midst of real plants, guests will be able to pursue a beautiful life in harmony with nature. Hotel has seven well-equipped conference rooms available for booking, seating from 20 to 500 guests. It is including a large Royale Ballroom with a unique window view of the West Lake hill, the only ballroom in Hangzhou providing this feature! The Health Club features a business centre, a fitness centre and an indoor swimming pool.notes：every guest who stayed at hotel should register their personal ID upon arrvial.