Banyan Tree Hangzhou
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1 room, 2 adults, 0 children
All properties in Hangzhou
Banyan Tree Hangzhou
No. 2 of Instagrammable Hotels in Hangzhou
No. 2, Xixi Paradise International Tourism Complex, Zijingang Road, Xihu District, Hangzhou, Zhejiang, 310030, China
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We Price Match
Last booked 6 hrs ago
China travel essentials
Easy to reach
English-speaking staff
Airport pick-up available
Currency exchange
Most card payments acceptedShow more
Amenities
2 Restaurants
Indoor swimming poolFree
Spa
Massage room
Gym
Public parkingFree
EV charging station
Priority airport pick-up
All amenities
Property Description
The Banyan Tree Hangzhou (Hangzhou Xixi Yuerongzhuang) is located in Xixi National Wetland Park, a vast swath of landscape full of plant and animal life.
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9.4/10
The best traditional chinese theme I ever visited, nothing to complain. everything is perfect!
All 2,459 reviews
Surroundings
Metro: Dongyue
(950m)
Metro: Gudun Road
(2.3 km)
Airport: Hangzhou Xiaoshan International Airport
(37.4 km)
Train: Hangzhou Railway Station
(12.8 km)
Train: Hangzhouxi Railway Station
(14.3 km)
Landmarks: West Brook
(180m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Two Bedroom Famil Villa
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
180m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Villa - 2-Bedroom
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
180m² | Floor: 1
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Spa Jetpool Viila
2 Queen bed
180m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Xixi ship book parent-child room
1 King bed
120m² | Floor: 1-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Water View Villa
1 King bed
130m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Cozy Sanctuary Suite
1 King bed
120m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Premier Water Terrace Suite
1 King bed
120m² | Floor: 1-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Water Terrace Suite
1 King bed
120m² | Floor: 1-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Ambassador villa
2 King bed
380m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
WellBeing Water Terrace Suite
1 King bed
120m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Family Two-Bedroom Spa Jetpool Villa - Family Theme Room
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
180m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier Water View Villa
1 Queen bed
130m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Water Terrace Suite Twin
2 Single bed
120m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Family Double Bedroom Suite
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
120m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
President Villa
3 King bed
400m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
9.4/10
Outstanding
2,459 reviews
This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.4
- Amenities9.2
- Location9.5
- Service9.4
Average for similar properties in Hangzhou
Review summary
Powered by AI
Service Quality: Guests frequently praise the warm and attentive service, with staff going above and beyond to accommodate special requests. The multilingual team ensures seamless communication, enhancing the overall guest experience.(based on 1,349 reviews)
M878646****
November 19, 2025
1杭州西溪悦榕莊體驗號稱完美，酒店隱匿於濕地中。環境清幽私密彷彿住進了江南水墨畫。在遊船上享用下午茶看風景也是別有一番風味，推薦給追求品質的人。房間寬敞舒適，早飯也很豐盛。
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300042****
November 19, 2025
1，32，37特別棒，此次入住杭州西溪悦榕莊，體驗遠超預期。私密性極佳。白牆黛瓦的江南院落與濕地水系完美融合，推窗即見瀲灧水光與搖曳烏篷船。客房面積闊綽，木質結構與青石地板營造出靜謐氛圍，極為愜意。“白雲”中餐廳的杭幫菜地道精緻，户外下午茶與自然相映成趣。服務團隊體貼入微，從入住引導到客房服務抑或早餐服務都令人如沐春風。無論是搖櫓船探祕濕地，還是在酒店園林漫步，都彷彿住進了一幅流動的水墨畫。適合渴望避世、追求靜謐質感的旅人，為都市煩憂尋得一方詩意棲居。下次來杭州
悦榕莊必須是首選！
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Anonymous User
November 15, 2025
2 36 秋假帶家人體驗西溪濕地，入住悦榕莊。從前台辦理入住，接駁車到客房服務均貼心周到，微信羣溝通很方便，有需求羣裏看到後反饋響應都非常及時。房間設施維護的不錯，酒店的秋景也很漂亮。吃飯酒店可以接駁車送到商業街，還是很方便的，下次來西溪會再選擇悦榕莊。
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M421398****
November 13, 2025
2暫別城市的喧囂，遁入西溪的瀲灧水光中。西溪悦榕莊深潛於西溪國家濕地公園內，與自然零距離。這次的悦榕莊之旅，不是住宿，而是一場關於江南的沉浸式夢境。房間內是典雅的中式設計，木質結構散發著淡淡清香。超大的浴缸正對庭院，邊泡澡邊欣賞窗外綠意，疲憊瞬間煙消雲散。 從下車到入住，管家服務無微不至，有求必應。出入都可以有接駁車車接車送，衹需要一個電話就可以在可接送範圍內來回穿梭。酒店的白雲餐廳的中餐和湖光閣的西餐都極具水準。衞生以及設施設備也是還可以接受。如果有機會下次一定會來
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Guest User
November 13, 2025
住過最懂江南的酒店 設施很有年代感 但是不老舊 酒店衞生做的特別不錯 房間床品舒適温馨 晚上很安靜 悦榕莊品牌口碑在的 酒店環境優雅優美且宜人 非常符合我對江南的印象 最後點評一下酒店的服務 特別周到細緻 餐廳尤為周到 誇一下早餐的服務人員 每個都精氣十足 笑容燦爛 路過時都會和我們打招呼 下次還會住悦榕莊
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E57719****
November 13, 2025
兩天入住，非常滿意。我父親胰島素忘記在酒店，1號服務員非常高效率的當天就郵寄過來，非常感謝她！還有我父母特地讓我提一下36號，早上他們吃早餐的時候，36號服務員提供的無微不至的服務，我父母非常滿意👍
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M56646****
November 9, 2025
1酒店古色古香典雅別緻，風景推薦，服務也很周到，早餐很不錯，退房時還給我們贈送了洗漱包，雖然設施有點老舊，好在服務很不錯，熱情周到，衞生也很細緻，下次如果有機會來杭州會在選擇這裏，推薦大家
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Ladybug1974
November 8, 2025
A Poetic Sanctuary at Banyan Tree Hangzhou
Our stay at Banyan Tree Hangzhou felt like stepping into a living painting — where mist dances over quiet waters and time moves at the rhythm of birdsong. What truly made this journey unforgettable, however, were the people who touched our hearts.
Bobby Jiang went above and beyond, sharing with my father the beautiful meanings behind each 对联 adorning the 四合院 — turning our stroll through the resort into a cultural journey filled with warmth and insight. Every morning, my mother would speak fondly of 37, whose gentle care, generosity, and radiant spirit made her feel cherished from the moment she stepped into breakfast.
A heartfelt thank-you as well to the kind gentleman who drove us by buggy to 外婆家 on our first day — his patience and thoughtfulness towards my elderly parents spoke volumes of true hospitality.
The team’s attentiveness extended even to our room — near the lobby, with no stairs, perfectly suited for seniors.
If you’re traveling with elderly parents or simply seeking serenity, this is paradise. Sit on your balcony, watch the ducks glide and the boats drift by — and you’ll understand why Hangzhou is poetry in motion.
Services & Amenities
Most popular amenities
2 Restaurants
Indoor swimming pool
Free
Spa
Massage room
Gym
Public parking
Free
EV charging station
Priority airport pick-up
Additional charge
Library
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Additional charge
Multi-function room
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Laundry room
2 Restaurants
Indoor swimming pool
Spa
Gym
Conference room
2 Restaurants
悦榕庄湖光阁
Business hours: [Mon - Sun] 11:30-14:00, 14:30-17:00, 17:30-20:30
白云中餐厅
Cuisine: Chinese
Special dietary options: Vegetarian
Business hours: [Mon - Sun] 11:30-13:30, 17:30-21:00
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Business hours
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Valet parking
Free
Transportation
Taxi booking service
Station drop-off service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Business services
Multi-function room
Multimedia display system
Conference room
Additional charge
Postal service
Fax/copying service
Additional charge
Wedding service
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Bellhop
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Cafe
Lobby bar
Room service
Public areas
Gift shop
PA and sound system
Elevator
Humidifier
BBQ
No smoking in public areas
Smoking area
Garden
Library
Health & wellness
Gym
Massage room
Foot bath
Spa
Body care
Yoga session
Cleaning services
Laundry service (off-site)
Clothes steamer
Laundry room
Dry cleaning
Ironing service
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Books and videos for kids
Accessibility
Accessible rooms available
Safety & security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children can stay in some rooms of this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 104.00 (approx. SAR 55.27) per person |
Children over 1.4m in height | CNY 208.00 (approx. SAR 110.53) per person |
Adult | Buffet:CNY 208.00 (approx. SAR 110.53) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2010
- Number of Rooms: 73
Phone:+86-571-85860000
The Banyan Tree Hangzhou (Hangzhou Xixi Yuerongzhuang) is located in Xixi National Wetland Park, a vast swath of landscape full of plant and animal life.
This Hangzhou hotel is comprised of spacious suites and villas, each with an area of at least 120 square meters and come complete with luxurious, modern facilities. The resort grounds are tranquil, lush and dotted with rivers and delicate gardens.
The resort offers a wide variety of dining options, including swanky in-villa dining, romantic destination dining amongst the gardens and more traditional gourmet dining outlets.
The signature spa provides guests with a place to fully refresh the body and soul, which features Japanese style Onsen therapy.
This Hangzhou hotel is comprised of spacious suites and villas, each with an area of at least 120 square meters and come complete with luxurious, modern facilities. The resort grounds are tranquil, lush and dotted with rivers and delicate gardens.
The resort offers a wide variety of dining options, including swanky in-villa dining, romantic destination dining amongst the gardens and more traditional gourmet dining outlets.
The signature spa provides guests with a place to fully refresh the body and soul, which features Japanese style Onsen therapy.
Frequently Asked Questions
What are the check-in and check-out times at Banyan Tree Hangzhou?
Check-in time at Banyan Tree Hangzhou starts at 15:00, and check-out time is by 12:00.What are the check-in and check-out times at Banyan Tree Hangzhou?
Does Banyan Tree Hangzhou have a pool?
Yes, Banyan Tree Hangzhou has a swimming pool for guests.Does Banyan Tree Hangzhou have a pool?
Are pets allowed at Banyan Tree Hangzhou?
No, pets are not allowed at Banyan Tree Hangzhou.Are pets allowed at Banyan Tree Hangzhou?
How much does it cost to stay at Banyan Tree Hangzhou?
Room prices at Banyan Tree Hangzhou vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Banyan Tree Hangzhou?
How to get to Banyan Tree Hangzhou from the nearest airport?
The nearest airport is Hangzhou Xiaoshan International Airport, located about 1 hour 8 mins from hotel by car (37.4 km) away.How to get to Banyan Tree Hangzhou from the nearest airport?
What’s the cancellation policy at Banyan Tree Hangzhou?
The cancellation policy at Banyan Tree Hangzhou depends on your room type and booking terms.What’s the cancellation policy at Banyan Tree Hangzhou?
Does Banyan Tree Hangzhou offer airport transfers?
Yes, Banyan Tree Hangzhou provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Banyan Tree Hangzhou offer airport transfers?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 37.61KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 12.79KM |
| Nearest Subway Station | Dongyue |
| Distance to Subway Station | 0.95KM |
| Average Price From | SAR3132 |
| Hotel Star Rating | 5 |