Hangzhou Tianyuan Grand Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Hangzhou Tianyuan Grand Hotel
No.2-6 Qianchao Road, Shangcheng District, Hangzhou, Zhejiang, 310020, China
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Tianyuan Grand hotel is located at the junction of Qiantang River and the Grand Canal ，in addition the member of Hangzhou Trade and Tourism Group . Hotel is committed to create "chess culture" compatibility museum, has Chinese go museum, Chinese go library and precious pictures, books, physical objects, such as all kinds of chess culture decoration of various regions are reflected in chess culture characteristics.Show More
We Price Match
Last booked 12 hrs ago
China travel essentials
Varied breakfast
Sparkling clean
Excellent service
Easy to reach
Airport drop-off availableShow More
Amenities
Priority airport pick-up
Station pick-up service
Taxi booking service
Priority airport drop-off
Languages spoken at front desk
Station drop-off service
Currency exchange
Library
All Amenities
Property Description
Tianyuan Grand hotel is located at the junction of Qiantang River and the Grand Canal ，in addition the member of Hangzhou Trade and Tourism Group . Hotel is committed to create "chess culture" compatibility museum, has Chinese go museum, Chinese go library and precious pictures, books, physical objects, such as all kinds of chess culture decoration of various regions are reflected in chess culture characteristics.
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4.8/5
ExcellentExcellent services and amenities.
All 671 Reviews
Surroundings
Metro: Jiangjin Road
(1.1 km)
Metro: Jianghehui
(1.2 km)
Airport: Hangzhou Xiaoshan International Airport
(24.6 km)
Airport: Deqing Moganshan Airport
(39.6 km)
Train: Hangzhou East Railway Station
(6.0 km)
Train: Hangzhou Railway Station
(6.1 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
3
Winnie The Pooh Family Twin Room
2 Double bed
38m² | Floor: 24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
City-View Chess Culture Theme Double Bed Room
1 King bed
38m² | Floor: 21-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Superior Double Room
1 Double bed
15m² | Floor: 11-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Shower
Check Availability
7
River-View Chess Culture Theme Twin Room
2 Double bed
38m² | Floor: 21-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
City-view Deluxe Queen Room
1 King bed
28m² | Floor: 18-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
10
River-View Chess Culture Theme Double Bed Room
1 King bed
38m² | Floor: 21-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Tianyuan Suite
2 King bed
200m² | Floor: 27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Standard Room - River-View
2 Single bed
28m² | Floor: 11-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
5
City-view Deluxe Standard Room
2 Single bed
28m² | Floor: 11-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
2
Executive Standard Room
2 Double bed
28m² | Floor: 21-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
River-view Executive Suite
1 King bed
48m² | Floor: 21-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Double Room With E-sports
2 Single bed
28m² | Floor: 14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
4
River View Chao Double Bed Room
1 Double bed
15m² | Floor: 11-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Shower
Check Availability
7
Chess Culture Executive Suite
1 King bed
48m² | Floor: 21-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Room - River-View (Double bed)
1 King bed
28m² | Floor: 18-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
Chess Culture Theme Leisure Room
1 Single bed
28m² | Floor: 14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
7
River-view Deluxe Suite
1 King bed
70m² | Floor: 21-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
4.8/5
Excellent
671 reviews
Verified Reviews- Cleanliness4.8
- Amenities4.7
- Location4.8
- Service4.8
Average for similar properties in Hangzhou
Yu
February 28, 2024
The hotel provided a highly comfortable stay, boasting a prime location adjacent to a large shopping mall. The staff demonstrated exceptional friendliness, with Xiao Jiang, in particular, going above and beyond in accommodating my requests.
Lucas
December 10, 2023
Slightly old fashioned infrastructure, but plenty of space, and a truly amazing service - staff extremely nice and patient, smiling and ready to help, I was really surprised. Cane here with no expectation but left extremely satisfied.
The room looks a bit old but there's plenty of space. Overall the feeling is closer to being at home than to being in a hotel, and I loved it!
Guest User
August 20, 2023
The service was perfect everyone was friendly and helpful. The breakfast was mainly Chinese food there was a small collection of European food. The interior looks old and was partly damaged. But everything was clean and hygienic. The view from my room was amazing.
Guest User
November 20, 2024
Excellent services and amenities.
Guest User
February 14, 2025
Good sea view room!
KarolineH
May 7, 2023
Very friendly and attentive staff. No English but made due with translator app which worked just fine. Old and dated decor but good location. Was looking forward to four workouts in the gym and the swimming pool while on a business trip. Chose this hotel specifically for its indoor swimming pool and gym. Would have stayed elsewhere in the area otherwise. That said, the pool and gym turned out to be public and couldn't be used at all as there was kids' swimming going on every time I went - tried on 4 separate occasions and every time the gym equipment was occupied by a dozen sleeping or relaxing parents and grandparents playing on their phones while waiting for their kids' swimming lessons to end. I was also told that the treadmills were out of order. The listing on Trip.com should be updated. It shouldn't be listed as a having an indoor hotel pool and gym as it's not only outside and adjacent in a different building with no direct access from the hotel, it's also a public facility and not accessible to hotel guests if swimming lessons are going on.
Julian.
September 4, 2022
This was a great stay. It is a Chinese styled hotel and Only a few staff speak English but they go the extra mile to help. The hotel is close to the mixc. Overall a good stay.
Sergio
July 12, 2022
Very pleasant stay at 天元大厦酒店！The room had a great view (especially at night) of the city and is perfectly clean and the bed is really comfortable. The hotel is organized and the common areas are also very clean. The breakfast is well served with western and chinese food, and the rotating floor is amazing! The rooms and corridors are quiet at night, perfect for a very good sleep, and the room service is very good. The front desk service is great, and Manager 吕 (Lv) is very helpful with any required matters. Walking distance from two big shopping malls (MixC and Raffles City). Recommend this hotel and would stay again once coming back to Hangzhou!
Guest User
October 7, 2024
The room is very clean. The lady upgraded us to an executive room, which was very considerate. The experience was great. The river view was beautiful. Although it was rainy, I was in a good mood. Great 👍
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Services & Amenities
Popular Amenities for China Travel
Priority airport pick-up
Additional charge
Station pick-up service
Additional charge
Taxi booking service
Priority airport drop-off
Additional charge
Languages spoken at front desk
Station drop-off service
Additional charge
Currency exchange
Library
Business center
2 Restaurants
Executive lounge
Public parking
Free
Service robots
Luggage storage
Wi-Fi in public areas
Free
Cafe
Spa
Laundry room
Cardroom
Car rentals
Conference room
Tour and ticket booking service
Multi-function room
24-hour front desk
2 Restaurants
Executive lounge
Spa
Conference room
2 Restaurants
29楼杭州棋府中餐厅
Style: A la carte
Cuisine: Cantonese, Chinese
Open for: Lunch, Dinner
Dining options: Reservations available
Business hours: [Mon - Sun] 10:30-21:00
34楼云顶旋转自助餐厅
Cuisine: Chinese, Pizza, Seafood, Steakhouse, Sushi
Open for: Breakfast, Dinner
Ambience: Family-friendly, Romantic
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Free
Transportation
Priority airport pick-up
Additional charge
Station pick-up service
Additional charge
Taxi booking service
Priority airport drop-off
Additional charge
Station drop-off service
Additional charge
Car rentals
Business Services
Business center
Fax/copying service
Conference room
Postal service
Multimedia display system
Wedding service
Multi-function room
Front Desk Services
Currency exchange
Concierge service
Luggage storage
Safe at front desk
Wake-up call
Self check-in kiosks
Bellhop
Tour and ticket booking service
Lockers available
Express check-in and check-out
24-hour front desk
Languages Spoken
English
Chinese
Food & Drink
Room service
Cafe
Convenience store/kiosk
Public Areas
Library
Executive lounge
Elevator
Service robots
Non-smoking floor
Garden
Shopping mall
No smoking in public areas
ATM
Vending machines
Humidifier
Smoking area
PA and sound system
Ventilation system
Executive floor
Health & Wellness
Spa
Body care
Foot bath
Activities
Cardroom
Cleaning Services
Laundry room
Laundry service (off-site)
Clothes dryer
Dry cleaning
Laundry detergent
Ironing service
Laundry service (on-site)
Clothes steamer
Facilities for Children
Children's meals available
Children's toys
Children's toothbrushes
Books and videos for kids
Children's bathrobes
Children's slippers
Accessibility
Accessible rooms available
Wheelchairs available
Safety & Security
Carbon monoxide alarm
Fire alarm
CCTV in public areas
Intruder alarm
Smoke detector
Security personnel
Fire extinguisher
Keycard entry system
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
The property will provide check-in details after booking
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | CNY 198.00 (approx. AED 100.47) per person per night Extra crib: Free |
Children 3 years old and over | CNY 198.00 (approx. AED 100.47) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | CNY 28.00 (approx. AED 14.21) per person |
Children between 1.2–1.4m in height | CNY 58.00 (approx. AED 29.44) per person |
Children over 1.4m in height | CNY 98.00 (approx. AED 49.73) per person |
Adult | Buffet:CNY 98.00 (approx. AED 49.73) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2007
- Renovated: 2019
- Number of Rooms: 208
Tianyuan Grand hotel is located at the junction of Qiantang River and the Grand Canal ，in addition the member of Hangzhou Trade and Tourism Group . Hotel is committed to create "chess culture" compatibility museum, has Chinese go museum, Chinese go library and precious pictures, books, physical objects, such as all kinds of chess culture decoration of various regions are reflected in chess culture characteristics.
Hotel has 206 rooms (sets), with executive floors and executive lounge, guest room area of each floor has a unique cultural theme, layout is also unique, both corridor or room according to the different theme shows the rhyme chess, chess, chess, QiShi, chess, chess, chess, chess beauty. Stay in tianyuan mansion, pay attention to every detail of the chess culture decoration, simple and elegant, let you enjoy the qiantang amorous feelings at the same time appreciating the chess culture's extensive and profound.
Hangzhou city's highest revolving restaurant -- tianyuan cloud top revolving cafeteria, the unique geographical location of the river intersection, can enjoy a bird's eye view of the city and the river scenery, let people linger on. Chess house is located in the third floor Chinese restaurant has 360 seats, in the selection of hangzhou cuisines and fresh, Tianyuan is also equipped with 11 meetting rooms，is an ideal place for you receiving all kinds of meetings, banquets, form a complete set of large parking lot can be parked more than 200 units。
Hangzhou tianyuan Grand Hotel has a high quality VIP golden key reception team,“From Dawn to Dusk, Welcoming and Farewelling Guests, Being Ladies and Gentlemen;With High Moral Inside and Perfect Etiquette Outside, Delivering Service with Sincerity.”With this service concept of the center, we provide the guests with high quality and high quality and personalized service.
Hotel has 206 rooms (sets), with executive floors and executive lounge, guest room area of each floor has a unique cultural theme, layout is also unique, both corridor or room according to the different theme shows the rhyme chess, chess, chess, QiShi, chess, chess, chess, chess beauty. Stay in tianyuan mansion, pay attention to every detail of the chess culture decoration, simple and elegant, let you enjoy the qiantang amorous feelings at the same time appreciating the chess culture's extensive and profound.
Hangzhou city's highest revolving restaurant -- tianyuan cloud top revolving cafeteria, the unique geographical location of the river intersection, can enjoy a bird's eye view of the city and the river scenery, let people linger on. Chess house is located in the third floor Chinese restaurant has 360 seats, in the selection of hangzhou cuisines and fresh, Tianyuan is also equipped with 11 meetting rooms，is an ideal place for you receiving all kinds of meetings, banquets, form a complete set of large parking lot can be parked more than 200 units。
Hangzhou tianyuan Grand Hotel has a high quality VIP golden key reception team,“From Dawn to Dusk, Welcoming and Farewelling Guests, Being Ladies and Gentlemen;With High Moral Inside and Perfect Etiquette Outside, Delivering Service with Sincerity.”With this service concept of the center, we provide the guests with high quality and high quality and personalized service.