HanTing Hotel (Hangzhou West Lake Renhe Road)

When I booked, I had breakfast. After I checked in, I asked the front desk where the restaurant was. The front desk was surprised to answer that there was no restaurant! Then I asked where to eat breakfast. She said that we have never had breakfast. I thought I was wrong for a moment and took out my phone to check the order. Another front desk said that it was the second restaurant at the door. It was not a buffet. We had a voucher. Then I said that the voucher was not given to me when I checked in. She said that I would pick it up at the same time tomorrow morning. Then I was speechless. The implication was that you should ask them for it if you want to eat it tomorrow morning. This means that you should write the breakfast on the page yourself. This is a service you need to provide proactively, regardless of whether we eat it or not. If you don’t write it, everyone will see it. The front desk also pretended to be surprised. I don’t know what it means. The hotel is not small in scale. It’s small-scale to make such a fuss about breakfast! If you have it, you have it. If you don’t have it, just write no breakfast. Isn’t it good! Except for the good location, everything else is average.

The location is very good, it's very convenient to go anywhere, you can walk to the West Lake and the Music Fountain, it's very close to the subway station and bus station, the sanitation is also very clean, if you need anything, just tell the front desk or the cleaning lady, the service is very good

The hotel is very stylish, the scenery is pleasant and very ancient, it is suitable for wearing Hanfu to travel and take photos and check in, the main thing is that the air conditioner does not have cold air 😭😭 It was hot all night, the location is very good

Maybe it was because it was my first time staying at Hanting. I got a free room upgrade. It should be a few meters bigger than what I booked. The service was good. The rest was similar to chain hotels. There were no major flaws or surprises. Overall, it was OK! Facilities: 5 stars Hygiene: 5 stars Environment: 5 stars Service: 5 stars

The hotel is very good. Two people stayed and I was given an extra early morning shift. The service was very good and warm. It is very convenient and close to the West Lake. The subway is also nearby. It is very cost-effective near the West Lake