Chujianyan
September 17, 2024
I booked an hourly room, and they said the earliest check-in time was 8 o'clock. I arrived about an hour early and asked if I could check in, but they said I had to wait until the maid came to work to clean the room. I asked once at 7:50 and it still didn't work. I asked again at 8:30 and it still didn't work. If you can't check in at 8 o'clock, why is it marked as available at 8 o'clock? The front desk service attitude was average, and they didn't look very happy when I was checking in. The front desk service made me feel very bad. Registration is very troublesome. Underage visitors are required to call their guardians and ask the guardians to provide their ID cards and home addresses. Even if they are over 16 years old and carry their ID cards, this is not allowed. I think it is totally unnecessary and the above actions can easily infringe upon personal privacy. I have stayed in many other Huazhuhui chain hotels and have never encountered such cumbersome procedures, which resulted in a very bad stay experience. The corridor is poorly soundproofed. The sound of washing the carpet at the door in the morning is very loud. After washing the carpet, you will slip when you walk on it, and there will be foam residue on the ground. I will not book this hotel again, and hope that the professionalism and service attitude of the staff can be improved.
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