XIANGHU XIAOYAO MANOR XIANG VILLA

Excellent! Exceeded expectations! Beautiful scenery and rich breakfast food. The only drawback is that the hotel is under the flight line and the planes are a bit noisy. Close to Xianghu Lake, within walking distance.

This time I stayed at Hangzhou Xianghu Xiaoyao Villa Xiangyuan, which is far away from the hustle and bustle of the city, with a beautiful environment and a natural oxygen bar. The room facilities are complete and exceeded my expectations. The scenery wherever the shuttle bus goes is beautiful and pleasant, with super beautiful garden scenery, comfortable beds, listening to the birds singing, and breathing fresh air. I like this kind of mountain villa very much, and all the supplies are branded. The hotel also specially gave away travel photography services. The photographer lady is very dedicated and has a good attitude. I will stay here again when I come to Hangzhou next time.

I stayed at Xiangyuan Villa last year and felt the experience was very good. I stayed there again this year, but the difference from last year is quite large. The overall level has declined. I checked in at Xiangyuan's exclusive book bar and got free drinks and fruits. The variety of fruits and drinks there is much less. For example, the golden kiwi and Pentabo last year are gone. They have been replaced by some ordinary bananas, pears and other fruits. The overall reduction is the same. The breakfast is the same. There are quite a lot of things missing, but the fruit is restocked quickly. The variety of breakfast fruits seems to be more than last year, and some other things are less than last year. Then maybe it was because Xiangyuan was fully booked. I waited for more than 10 or 20 minutes for the shuttle bus in the morning and the shuttle bus back to the room at night. This experience was too bad. If there were more guests, relevant measures could be formulated in advance. Although it was understandable that the shuttle was called 15 minutes in advance because there were many people, it was far more than 15 minutes, which affected the experience a little, and it happened more than once. The room hygiene may be that the carpet is closer to the door. It can be clearly felt that the carpet is a bit dirty and stained. However, the cleaning auntie is still worthy of praise. She cleaned the room very cleanly and enthusiastically. This kind of carpet design is placed at the door, which is easy to get dirty and difficult to clean. The auntie can't be blamed. There are also stains on the sofa, but I found it the next day. I don't know if it was done by myself or it was not cleaned at first, so I can't blame others. The overall level feels lower than last year. The butler service is still very good. If you ask for anything, he can meet it quickly and deliver it quickly. Xiao Pan was praised by name. He also sent a cake on the anniversary, but he didn't upgrade the room. However, the room is tight with many people, which is understandable. There are also some small details of the room's hygiene that need attention, and the overall level needs to be improved. We can't reduce costs and make some experiences worse.