Eliana Signature Hanoi Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Eliana Signature Hanoi Hotel
38 Phố Lò Sũ, Quan Hoan Kiem, Hanoi, Vietnam
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With a stay at Eliana Signature Hanoi Hotel, you'll be centrally located in Hanoi, just a 3-minute walk from Hoan Kiem Lake and 7 minutes by foot from Hanoi Old Town Night Market. This spa hotel is 0.6 mi (0.9 km) from Hanoi Opera House and 0.6 mi (1 km) from St. Joseph's Cathedral of Hanoi.Show More
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Highlights
Airport drop-off available
Delicious breakfast
Sparkling clean
Excellent service
Ideal locationShow More
Amenities
Spa
Massage room
Parking
Airport pick-up
24-hour front desk
Luggage storage
Airport drop-off
Car rentals
All Amenities
Property Description
With a stay at Eliana Signature Hanoi Hotel, you'll be centrally located in Hanoi, just a 3-minute walk from Hoan Kiem Lake and 7 minutes by foot from Hanoi Old Town Night Market. This spa hotel is 0.6 mi (0.9 km) from Hanoi Opera House and 0.6 mi (1 km) from St. Joseph's Cathedral of Hanoi.
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4.6/5
GreatThe staff is very friendly and helpful.
All 79 Reviews
Surroundings
Airport: Noi Bai International Airport
(25.4 km)
Train: Hanoi Railway Station
(2.0 km)
Train: Ga Bắc Ninh
(35.8 km)
Landmarks: Thang Long Water Puppet Theatre
(150m)
Landmarks: The Pen Tower
(190m)
Landmarks: Ngoc Son Temple
(270m)
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Rooms
Guest Reviews
Services & Amenities
Policies
Double Room With Balcony
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
14
Eliana Suite With Terrace
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Executive Triple Room
1 Single bed and 1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
Deluxe Double Or Twin Room With Internal Window
1 Double bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
11
Executive Suite With Internal Window
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
17
Family Suite
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Senior Suite With City View
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
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Guest Reviews
4.6/5
Great
79 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.6
- Location4.6
- Service4.7
Average for similar properties in Hanoi
AI Summary
Located in Hanoi's Old Quarter, the accommodation offers easy access to attractions. Guests appreciate the friendly, knowledgeable staff and the varied, high-quality breakfast served by the attentive restaurant team.
Guest User
January 6, 2025
Our room had no windows, smelled like sewage, mold on ceiling, paint was chipping. I hated living and going back to the hotel. Definitely not a 4 star. more of a 2 star. Felt bad for the staff because they were nice and helpful but had to deal with awful amenities.
배병규
October 3, 2024
The staff is very friendly and helpful.
Original TextTranslation provided by Google
Happiness61943728059
January 17, 2025
Wonderful stay. Close to many of the key sights. Also within walking distance to the night market. The staff is wonderful Took so much time explaining about restaurants, markets and important sights. Rooms were good sized. Highly recommend this boutique hotel.
Guest User
January 1, 2025
Perfect stay for our family in Hanoi. Good location, reception staff are always attentive and smiling and supportive. Happy to help with any questions. Sorted out my sim need too at a restaurant price. Would recommend it for staying in Hanoi.
Guest User
October 1, 2024
Whoever did the design here had a fantastic eye! The rooms are as cute as the pictures online with both poster-size prints of locals and cool pop-art design. The staff were very friendly, and the restaurant upstairs was pretty good even beyond the free breakfast. And it's absolutely a fantastic location... However, the actual value of the amenities just doesn't justify the price. This was the first hotel in Vietnam where I was provided with refilled used bottles in the room instead of free sealed water. The grout in the bathroom needs to be redone due to active mold. There is a dank sewery smell (managable by always keeping the bathroom door closed). The beds were clean, but like rocks. In the "Executive Triple" we had 2 windows but they looked into a ventilation shaft with no natural light. If I'd paid $50CAD/night I'd be happy as a clam, but at over $100CAD the value wasn't there.
Guest User
September 18, 2024
We had a very wonderful stay here. The room was beautiful, with a large balcony from which we could enjoy the view and vibrant city of Hanoi. The girls at the reception desk are all absolutely friendly and helpful. Their hospitality service skills are the best. They are always helpful and ensure everything we need while staying there is met. The staff at the restaurant and the bellboy are also great and friendly. The housekeeping service was also top standard and always made our room perfect. Thank you so much for all the treats, and we will recommend this hotel to other friends, and of course we will definitely come back to stay here again when your trip to Hanoi is necessary.
Guest User
August 2, 2024
Eliana Hotel was our first accommodation upon arrival in Vietnam. We were very happy with the service and hospitality of everyone at the hotel. We had a particular server (she wore glasses) every morning at breakfast who was absolutely wonderful. We enjoyed chatting with her and the other servers every day. She would kindly explain what foods were available for us with our dietary restrictions in mind. The room was clean and decorated nicely. The only issue is that we booked a room with a view and were upgraded to a slightly larger room without a view. Not a big deal as we were out exploring every day anyways, but it would have been nice to know that this was one of the changes. The hotel is located right in Old Quarter, just a walking distance from many restaurants, shops, and sights. It is also a convenient pick up point for various tours and transports. Thank you for the lovely stay! We’ll be back again :)
Guest User
June 21, 2024
The hotel is situated in the heart of old quarter but it is still away from the noise. Most hotels in old quarters are not massive area wise but they are quite elegantly decorated and there is a charm in it. Eliana is situated on a main road and just few meters away from the lake. Our stay here was very enjoyable and all the employees are very helpful and accommodating. There is a Vietnamese and vegetarian restaurant on the top floor and that is really a plus as we are vegetarians. You get a good buffet breakfast too.
Services & Amenities
Most popular business facilities
Spa
Additional charge
Massage room
Parking
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Airport drop-off
Additional charge
Car rentals
Currency exchange
Multi-function room
Wi-Fi in public areas
Free
Spa
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Transportation
Airport pick-up
Additional charge
Car rentals
Shuttle service
Additional charge
Airport drop-off
Additional charge
Business Services
Fax/copying service
Additional charge
Multi-function room
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Lockers available
Languages Spoken
Vietnamese
Food & Drink
Room service
Lobby bar
Public Areas
Elevator
No smoking in public areas
Vending machines
Health & Wellness
Massage room
Spa
Additional charge
Beauty and makeup
Body care
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Accessibility
Stair-free main entrance
Safety & Security
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children aged 4 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAsian, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Buffet:$9.05 (approx. €8.78) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2007
- Number of Rooms: 27
With a stay at Eliana Signature Hanoi Hotel, you'll be centrally located in Hanoi, just a 3-minute walk from Hoan Kiem Lake and 7 minutes by foot from Hanoi Old Town Night Market. This spa hotel is 0.6 mi (0.9 km) from Hanoi Opera House and 0.6 mi (1 km) from St. Joseph's Cathedral of Hanoi.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Asian cuisine at SoyBean Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 37 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and spring water baths. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Asian cuisine at SoyBean Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 37 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and spring water baths. Conveniences include phones, as well as safes and desks.