Guest User
October 18, 2022
Perhaps this is one of my worst experiences about a hotel in the lower mid-range segment. As someone who has worked in the hotel industry for 10 years, I am really sad and disappointed with the hotel's services. When checking in, the room There's no hot water, I can't contact the receptionist. When I changed the room at the end of the afternoon, the hotel owner and hotel operator informed me that because I was changing rooms, I wouldn't be able to clean the room tomorrow (I stayed 2 nights), I've been doing this job for a long time. Now I know, after the night was too cold, I asked for a blanket, but the hotel owner also refused with the reason that the housekeeping staff had gone to the locker room and there was no one here to cover me with a blanket at night, and then the next day because my room was not cleaned. I asked for more amenities but couldn't contact anyone until the end of the afternoon. When I went out and asked, I received a response that the warehouse was locked, so I spent 2 days using old towels and another very understandable reason: ksan. They refused to let me park my motorbike with the excuse that the basement only allows guests to stay for long stays (I booked through ************ to get this benefit) so I had to find a place to park my car (I felt uncomfortable). (by inn) after what I went through, I was really disappointed and wanted to go to *********** to review to avoid other guests encountering things like the above again. What's more surprising is that ksan self-destructed. and it says on the app that I'm canceling with ***********
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