Sheraton Hanoi Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Hanoi
Sheraton Hanoi Hotel
No.6 of Premium Hotels in Hanoi
K5 Nghi Tam, 11 Đ. Xuân Diệu, Road, Quan Tay Ho, Hanoi, Vietnam
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We Price Match
Last booked 14 hrs ago
Highlights
Ideal location
Excellent service
Free parking
Delicious breakfast
Sparkling cleanShow more
Amenities
2 Restaurants
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
All amenities
Property Description
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.
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9.3/10
Sheraton as always their best standard. Best stay~
All 92 reviews
Surroundings
Airport: Noi Bai International Airport
(21.4 km)
Train: ga Long Biên
(3.2 km)
Train: Sapa Train
(4.6 km)
Landmarks: Chùa Kim Liên
(210m)
Landmarks: Tu Lien Pagoda
(560m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Executive Suite Non smoking
1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Sheraton Club Room
1 King bed or 2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability
8
Presidential Suite
1 King bed
126m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Sheraton Club King Room
1 King bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Club King Suite-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Doorbell and phone alerts
Toothbrushes
Conditioner
Check Availability
5
Imperial Suite Non smoking
1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Ambassador Suite Non smoking
1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Grand Deluxe Room
1 King bed or 2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability
7
Deluxe Twin Room
2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Executive Suite
1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability
5
Grand Deluxe King Room Non smoking
1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Sheraton Club Twin Room
2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Grand Deluxe King Room
1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Doorbell and phone alerts
Check Availability
6
Grand Deluxe Twin Room
2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Imperial Suite
1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Toothbrushes
Check Availability
6
Deluxe King Room
1 King bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Room
1 King bed or 2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Toothbrushes
Check Availability
4
Ambassador Suite
1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Great
92 reviews
Verified Reviews- Cleanliness9.5
- Amenities8.9
- Location9.3
- Service9.5
Average for similar properties in Hanoi
AI Summary
The location near West Lake provides convenient access to amenities. Guests value the cozy rooms, comfortable mattresses, and variety of breakfast options. The helpful, responsive staff enhances the overall service experience.
SandyYhL
August 15, 2025
Sheraton as always their best standard. Best stay~
Eon Jui
January 1, 2024
Located just next to west lake, has a good view. However the surroundings don't have much stuff, especially local foods. Shout-out to the staffs for being super helpful! Overall very satisfied.
Alexlimdx
January 10, 2024
10mins drive from main tourist attraction, quiet surroundings
Shangaorenzhiyuan
October 17, 2022
Hotel is some old.But the service is very good and the buffet is also very very valuable.A lot seafood include big tiger prawns and can not image only 600K-700K.
Much better than intercontinental landmark 72 charge 1.3 million but without valuable seafood.
Guest User
May 24, 2024
Excellent!
Anonymous User
August 23, 2025
The overall environment is good, and the customer service is friendly. It's close to various attractions by taxi, and the breakfast is also good, including salmon. The only downside is that it's under renovation and can be a bit noisy during the day.
Original TextTranslation provided by Google
Guest User
April 13, 2025
The breakfast was excellent; the room was decent; clean and tidy. The waiter was enthusiastic and helped to call and communicate with the local driver when I checked out. The overall experience was very good and I recommend staying here.
Original TextTranslation provided by Google
Guest User
September 1, 2025
This is a great hotel with a great location. The environment is wonderful! The breakfast is also great, and the service is excellent in every aspect! It's worth choosing, and they are very friendly to Chinese people!
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
2 Restaurants
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Private parking
Free
Priority airport pick-up
Additional charge
Car rentals
Tennis court
Billiards room
Cafe
Priority airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Luggage storage
Bicycle rental
Additional charge
2 Restaurants
Outdoor swimming pool
Spa
Executive lounge
Gym
Conference room
Multi-function room
2 Restaurants
Hemispheres Steak & Seafood Grill
Cuisine: Seafood
Business hours: [Mon - Sun] 18:00-22:00
Oven dOr Restaurant
Business hours: [Mon - Sat] 06:00-10:00, 11:30-14:30, 18:00-22:00,[Sun] 06:00-10:00, 12:00-15:00, 18:00-22:00
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Free
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Bicycle rental
Additional charge
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages spoken
Chinese (Mandarin)
Dutch
Korean
Japanese
Vietnamese
Food & drink
Snack bar
Cafe
Lobby bar
Room service
Health & wellness
Billiards room
Tennis court
Gym
Massage room
Sauna
Sunbathing area
Spa
Additional charge
Beauty and makeup
Yoga session
Activities
Table soccer
Public areas
Gift shop
Executive lounge
Water purifier
Elevator
BBQ
No smoking in public areas
Smoking area
Garden
ATM
Cleaning services
Clothes dryer
Clothes steamer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Childcare service
Additional charge
Books and videos for kids
Business services
Multi-function room
Coworking spaces
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Accessibility
Assistive listening devices
Braille signs
Handrails on stairs
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, American, Asian, Continental, Full English/Irish, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–11 years old | VND 247,500 (approx. £6.95) per person |
Children 12–17 years old | VND 495,000 (approx. £13.89) per person |
Adult | Buffet:VND 495,000 (approx. £13.89) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2004
- Renovated: 2018
- Number of Rooms: 299
Phone:+84-24-37199000
Email:gsc.hanhs.sheratonhanoi@marriott.com
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.
Frequently Asked Questions
What are the check-in and check-out times at Sheraton Hanoi Hotel?
The check-in time at Sheraton Hanoi Hotel is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Sheraton Hanoi Hotel?
Does Sheraton Hanoi Hotel have a swimming pool?
Yes, Sheraton Hanoi Hotel has a pool.Does Sheraton Hanoi Hotel have a swimming pool?
Are pets allowed at Sheraton Hanoi Hotel?
No, pets are not allowed at Sheraton Hanoi Hotel.Are pets allowed at Sheraton Hanoi Hotel?
Does Sheraton Hanoi Hotel provide breakfast?
Yes, Guests staying at Sheraton Hanoi Hotel can enjoy breakfast during their stay.
Breakfast option(s): Western, American, Asian, Continental, Full English/Irish, Vegetarian. Does Sheraton Hanoi Hotel provide breakfast?
How much does it cost to stay at Sheraton Hanoi Hotel?
Prices at Sheraton Hanoi Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Sheraton Hanoi Hotel?
How to get from the closest airport to Sheraton Hanoi Hotel?
The closest airport is Noi Bai International Airport, and it is about 28 mins from hotel by car (21.4 km).How to get from the closest airport to Sheraton Hanoi Hotel?
What is the cancellation policy for Sheraton Hanoi Hotel?
The cancellation policy for Sheraton Hanoi Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Sheraton Hanoi Hotel?
Does Sheraton Hanoi Hotel offer airport transfer services?
Yes, Sheraton Hanoi Hotel offers airport transportation for guests. We suggest you call ahead to confirm details.Does Sheraton Hanoi Hotel offer airport transfer services?
About This Property
| Nearest Airport | Noi Bai Intl. Airport |
|---|---|
| Distance to Airport | 22.53KM |
| Nearest Train Station | ga Long Biên |
| Distance to Train Station | 3.15KM |
| Average Price From | GBP611 |
| Hotel Star Rating | 5 |