Sheraton Hanoi Hotel

Select date

1 night

1 room, 2 adults, 0 children

All properties in Hanoi

Sheraton Hanoi Hotel

Name: Sheraton Hanoi Hotel
Address: K5 Nghi Tam 11 Xuan Dieu Road, Tay Ho Ward, Quan Tay Ho, Hanoi, Vietnam, K5 Nghi Tam 11 Xuan Dieu Road, Tay Ho Ward, Hanoi, Vietnam
Price range: From €108
Rating: 4.6

No. 7 of Premium Hotels in Hanoi

K5 Nghi Tam 11 Xuan Dieu Road, Tay Ho Ward, Quan Tay Ho, Hanoi, Vietnam

Show on map

We Price Match

Last booked 1 hr ago

Highlights

Airport pick-up available

Free parking

Comfy rooms

Great views

Ideal location

Amenities

2 Restaurants

Sunbathing area

Outdoor swimming pool

Sauna

Spa

Massage room

Executive lounge

Gym

All amenities

Property Description

The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors. Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.

9.3/10

Great

Sheraton as always their best standard. Best stay~

All 100 reviews

Surroundings

Airport: Noi Bai International Airport

(21.3 km)

Train: ga Long Biên

(3.2 km)

Train: Sapa Train

(4.6 km)

Landmarks: Chùa Kim Liên

(290m)

Landmarks: West Lake

(1.0 km)

View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Executive Suite Non smoking

1 King bed

67m² | Floor: 5-18

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

Sheraton Club Room

1 King bed or 2 Single bed

37m² | Floor: 14-18

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Bathtub

Refrigerator

Daily housekeeping

Room Details

Check Availability

Presidential Suite

1 King bed

126m² | Floor: 17

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Minibar

Room Details

Check Availability

Sheraton Club King Room

1 King bed

37m² | Floor: 14-18

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

Imperial Suite Non smoking

1 King bed

176m² | Floor: 18

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Minibar

Room Details

Check Availability

Ambassador Suite Non smoking

1 King bed

112m² | Floor: 18

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Minibar

Room Details

Check Availability

Grand Deluxe Room

1 King bed or 2 Single bed

37m² | Floor: 7-12

Has window

Free Wi-Fi

Air conditioning

Bathtub

Refrigerator

Daily housekeeping

Room Details

Check Availability

Deluxe Twin Room

2 Single bed

37m² | Floor: 4-6

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

Executive Suite

1 King bed

67m² | Floor: 5-18

Has window

Free Wi-Fi

Air conditioning

Bathtub

Refrigerator

Daily housekeeping

Room Details

Check Availability

Grand Deluxe King Room Non smoking

1 King bed

37m² | Floor: 7-12

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Bathtub

Refrigerator

Daily housekeeping

Room Details

Check Availability

Sheraton Club Twin Room

2 Single bed

37m² | Floor: 14-18

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

King Room-Non-Smoking

1 King bed

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Room Details

Check Availability

Grand Deluxe King Room

1 King bed

37m² | Floor: 7-12

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

Imperial Suite

1 King bed

176m² | Floor: 18

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Refrigerator

Daily housekeeping

Butler service

Room Details

Check Availability

Grand Deluxe Twin Room

2 Single bed

37m² | Floor: 7-12

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

Club King Suite-Non-Smoking

1 King bed

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Room Details

Check Availability

Deluxe King Room

1 King bed

37m² | Floor: 4-6

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

Deluxe Room

1 King bed or 2 Single bed

37m² | Floor: 4-6

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Refrigerator

Daily housekeeping

Braille signs

Room Details

Check Availability

Ambassador Suite

1 King bed

112m² | Floor: 18

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Refrigerator

Daily housekeeping

Butler service

Room Details

Check Availability

Hide Room Types

Guest Reviews

9.3/10

Great

100 reviews

Cleanliness9.5
Amenities9.0
Location9.3
Service9.5

Average for similar properties in Hanoi

Most Mentioned

Review summary

Service Quality: Guests consistently praise the hotel's excellent service. The staff is described as friendly and helpful, contributing to a satisfying stay. Many commend the attentive service provided during breakfast and at the front desk.(based on 18 reviews)

S‍a‍n‍d‍y‍Y‍h‍L

August 15, 2025

Sheraton as always their best standard. Best stay~

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

January 1, 2024

Located just next to west lake, has a good view. However the surroundings don't have much stuff, especially local foods. Shout-out to the staffs for being super helpful! Overall very satisfied.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

June 20, 2024

很滿意，地理位置佳

Translate

A‍l‍e‍x‍l‍i‍m‍d‍x

January 10, 2024

10mins drive from main tourist attraction, quiet surroundings

E‍1‍0‍7‍8‍*‍*‍*‍*

July 23, 2024

環境還不錯

Translate

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

December 11, 2023

酒店環境及服務很好，早餐不錯

Translate

_‍U‍2‍9‍4‍7‍6‍*‍*‍*‍*

February 19, 2024

對比國內價格偏高

Translate

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

May 24, 2024

Excellent!

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: Before 12:00

Front desk hours: 24/7

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

For all room types, cribs and extra beds can be added.

Fees for extra beds and cribs are not included in the total and must be paid at the hotel.

Age	Fee
Children 1 year old and under	Free Extra crib: Free
Children 2 years old and over	VND 690,000 (approx. €22.59) per person per night

Breakfast

CuisineWestern, American, Asian, Continental, Full English/Irish, Vegetarian

StyleBuffet

Opening hours[Mon - Sun] 06:00-10:30 Open

Age	Fee
Children 3 years old and under	Free
Children 4–11 years old	VND 247,500 (approx. €8.11) per person
Children 12–17 years old	VND 495,000 (approx. €16.21) per person
Adult	Buffet:VND 495,000 (approx. €16.21) per person

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are not allowed

Service animals

Service animals are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Opened: 2004
Renovated: 2018
Number of Rooms: 299

Phone:+84-24-37199000

Email:gsc.hanhs.sheratonhanoi@marriott.com

Frequently Asked Questions

What are the check-in and check-out times at Sheraton Hanoi Hotel?

Check-in time at Sheraton Hanoi Hotel starts at 15:00, and check-out time is by 12:00.

Does Sheraton Hanoi Hotel have a pool?

Yes, Sheraton Hanoi Hotel has a swimming pool for guests.

Are pets allowed at Sheraton Hanoi Hotel?

No, pets are not allowed at Sheraton Hanoi Hotel.

Does Sheraton Hanoi Hotel serve breakfast?

Yes, Sheraton Hanoi Hotel serves breakfast for guests. Breakfast options include Western, American, Asian, Continental, Full English/Irish, Vegetarian style.

How much does it cost to stay at Sheraton Hanoi Hotel?

Room prices at Sheraton Hanoi Hotel vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Sheraton Hanoi Hotel from the nearest airport?

The nearest airport is Noi Bai International Airport, located about 27 mins from hotel by car (21.3 km) away.

What’s the cancellation policy at Sheraton Hanoi Hotel?

The cancellation policy at Sheraton Hanoi Hotel depends on your room type and booking terms.

Does Sheraton Hanoi Hotel offer airport transfers?

Yes, Sheraton Hanoi Hotel provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

About This Property

Nearest Airport	Noi Bai Intl. Airport
Distance to Airport	24.21KM
Nearest Train Station	ga Long Biên
Distance to Train Station	3.15KM
Average Price From	EUR484
Hotel Star Rating	5

Recommendations

Most viewed hotels

Hanoi Fiesta Grand Hotel and Spa Diamond Westlake Suites Fraser Residence Hanoi Sofitel Legend Metropole Hanoi Hanoi Vacanza Premier Hotel Anatole Hotel Hanoi Dolce by Wyndham Hanoi Golden Lake Wyndham Garden Hanoi L'Amant de Hanoi Hotel - khach san Lamant de Ha Noi Tru by Hilton Hanoi Station