Lavande Hotel (Harbin Central Street Baluoke)

This is the worst Lavande I've ever stayed in. I don't know if it's because of the recent popularity of Harbin and the high price. I don't care about cleaning anymore. I found cigarette butts from two previous tenants in the room and on the sheets. Stains, the TV is weird, the remote control can't turn it on and off, you have to unplug it, the TV is wall-mounted, it's hard to plug in and out! The most unacceptable thing is that the upper and lower locks on the room door are broken and the door cannot be locked at all. Who dares to believe that I slept with a stool against the door?

The worst hotel I have ever stayed at in Lavande. I am now a fan of Lavande. Although Ctrip came forward to help solve some of the problems, I will not want to stay at Lavande in the future. I feel that I have to pay for it😟 Share this and hope that the store can do a good job in the service industry. No Something that happened overnight.

I often stay at this hotel when I come to Harbin. It's a brand chain and I'm very satisfied. The accommodation environment is very clean and the service is warm and thoughtful. After checking out the next day, I helped store my luggage and solved a big problem. It's great.

I stayed at Harbin Baroque Lavande Hotel on the night of August 9th. My wife sprained her foot while climbing and needed ice. So every time we checked into the hotel, we discussed with the front desk to use a freezer to freeze the mineral water for use the next day. It was only for the day. After talking to the little girl at the front desk, the little girl asked specifically, is it the style of frozen ice skates? I quickly said yes, and the little girl asked an uncle who looked like a security guard in the lobby to help with it. She couldn't get away. The security guard glanced at us coldly and said: We don't have a freezer in the restaurant, only a fresh-keeping cabinet. , I asked politely: Does the meat need to be frozen? The security guard replied: We buy fresh ones every day, no need. I said silently: Forget it, I don’t want to get angry with him. The girl at the front desk looked at the security guard’s face and remained speechless. At breakfast in the hotel the next day, I watched the trend. , there is a freezer, so my wife took out two bottles of water and sent them to the front desk to ask them to freeze them. However, when she took them out after checking out this morning, they still didn’t freeze them. The second thing: breakfast today: there was no one because there were many guests. After cleaning up, I cleared away the last set of dining plates and set out a bowl of porridge and a bowl of wontons. Then I went to get the eggs and dishes for the two of us. When I returned to the dining table, I found that everything was gone, but there was no garbage on the table. I turned around and asked the staff: He said they had cleared it up, and I said: I put the porridge and wontons on the table full, can't you see? Besides, I have separated the garbage from the porridge and wontons. Isn’t it too wasteful for you to do this? This middle-aged man actually answered me that I am a security guard and I am not very good at it. The key is that the security guard did something strange and my table was occupied by other diners. My good mood during the trip was disturbed by these two things. , according to what I asked the staff: The security guard of this hotel is the investor's *, do you think this is good? Let me tell you, if you can bear this anger, just stay in this hotel.

The room was not bad, very clean and cozy, but the soundproofing was a bit poor. One day at two or three in the morning, a large group of people came to check in. It was noisy. The front desk did not stop the guests and asked them to be quiet. It was the same as the vegetable market, which was very good for sleep. It's a very bad experience for bad people.

The facilities are old and need to be updated. There is a musty smell when you enter the house. If it is old, you need to lower the price and lower the room price, or you need to update the room. Otherwise, the price makes people feel that it is not worth it. I have stayed in many Lavande in various cities. Hotel, this is the worst Lavande