Ibis Hotel (Harbin Songbei Sunac Shimao Avenue)

The previous order was well received, and the front desk attendant provided good service overall. Then disposable tools were provided to deal with the problem of blisters on the soles of the feet. However, when I changed to new slippers after the extension of my stay, I found that the so-called new slippers did not look new at all. I called the front desk, and the front desk attendant provided good service. The duty manager on the 3/17 day shift and the room service manager were quite strange. The customer service manager could not see the problem of the new shoes as shown in the photos. The duty manager later called and said that they had the manufacturer's test report. This so-called report, when the room service manager opened his "bright eyes" and said that he could not see the difference, he said that the manufacturer had a report. When checking out at night, the night shift duty manager was okay in attitude and gesture, saying that he would give a satisfactory solution, but there was no conclusion and solution after checking out and before the evaluation. It is recommended to avoid pitfalls. The service 2 stars is for the front desk attendant