Guest User
January 24, 2024
Very poor. Hygiene is not up to standard. The toilet seat is not clean. I asked the front desk for wet wipes to wipe off the yellow unknown stuff. The quilt cover is not clean and has spots. It is very painful. There are lint on the slippers, which looks like they have been used for the second time. . Due to my work schedule, I had to stay one more night, and no cleaning was done during the extended stay. The used towels, slippers, body lotion, and cotton swabs were not replenished. The quilts and pillows had to be neatly folded even if they were not replaced. The cleaning is very, very poor. It's hard to imagine a business travel gold label store being so bad. When I checked in, I wanted to make a cup of coffee at the front desk. The coffee machine ran out of beans. I called the front desk but ignored it. It was completely outrageous. Maybe this Internet celebrity city has become popular and the hotel prices have increased and the service still can’t keep up.
Original TextTranslation provided by Google