Guest User
February 4, 2025
The location is very good, near Central Avenue, it is very convenient to walk anywhere, the service of the staff is also good, and the front desk is quickly resolved when calling. The floor heating in the room is sufficient, but the cleaning is not serious. Several times, they did not put enough towels after cleaning.
The most speechless thing is the room type. I booked a king-size bed room. When checking in, the front desk said that it was upgraded to a family room. When I got to the room, I found out that it was a pseudo-family room with a single bed added to the king-size bed. Not only did it make the room area more cramped, but it also covered the light switch and the charging position on the other side of the bed. It was very inconvenient!
The most important thing is that we are not a family of three, but just two people. It is unnecessary for you to give me an extra bed. It is obvious that the hotel’s king-size bed room is oversold, but it is reluctant to really upgrade it to a family room (the next door room is a real family room. I happened to pass by when I checked out. It is much larger than ours). So this pseudo-family room pretends to be upgraded to us. It is an extremely embarrassing room type. I am very dissatisfied.
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