Grand Airport Ensuites

They did not inform me of the location until a few hours before I arrived, and it was further from the airport than I expected, with no public transport, and 40 pound cab ride each way. It would have been cheaper and more pleasant to stay at an official airport hotel Numerous problems with the room, let me count the ways: Going up steep staircase with a lot of luggage Room was cold even with heater on maximum, somebody had left the window open in late December and the room was freezing upon arrival and hardly warmed up even after turning the heater on. Towel heater did not work. No tea making facility in room ...iron was provided which i did not need (am i supposed to iron my tea bags?) TV in room had no remote, could not be turned on, not even sure if it was connected to anything. Only one pillow per person on the bed. Shelf in front of the mirror was missing (brackets were there). No soundproofing so airport noise was loud (an official airport hotel would have soundproofing) Bed was a bit small even for queen size Gravel driveway and broken concrete path made it difficult to get my bags in from the street

I’m sir Bilal Bekiri, son of Naser Bekiri. I stayed at this Hotel for Teo data and it was pretty chill ong, i saw the rapper nines also there, and he invited me to his concert. I went there all by myself. Proud Bekiri, Chill ong chill ong chill ong chill ong

Absolutely filthy is all I have to say, did not look at all like the advertised photos, walls had filthy hand prints and even writing that obviously no one even attempted to clean off, sheets dirty and itchy. Floor was disgusting. When attempting to communicate this we were dismissed. Wouldn’t be surprised if they have bed bugs. Forfeited the next night as it was so disgusting and refusing a refund.

Absolutely awful place to stay. Dried bogeys and blood on the curtians in room 1, absolutley disgusting. Advert says fully equipped kitchen - washing machine, dishwasher were broken but we not made aware of this before our trip, the microwave was missing and the kettle so thick with limescale we couldn't make a cuppa. There were no saucepans, only 3 frying pans which were scratched and rusty. Urine stains on the toilet floors, broken toilet seats, light fittings and door catches. I stayed in room 5, on using the handrail to climb out of the bath, it came off in my hand - dangerous as I could have fallen. Unable to turn the radiator down in room 6 as the knob was broken - the host was no help, just kept sending me the same instructions. We ended up turning the heating off by the boiler else my grandson would've been scalded. Raised lips on floor from bedroom to bathroom in rooms 5 and 6, my grandson tripped and banged his head on the toilet basin. I booked this as Harmondsworth 6 bed, 6 bath house on AirBnB - advert stated entire house. What it actually is, is 6 rooms all with key pad entry so had we only needed 5 rooms, we would have been sharing with some random person. This place is also The Great Airport hotel - funny how it has 3 names but all the pictures are the same. Yes we only paid £60 per room however it should still be hygienic and safe, with amenities advertised available!

This place is a massive rip off! I booked this with my 83 year old mother and 70 year old cousin. Both have mobility issues but the website doesn’t indicate that their large room is on the THIRD floor with NO elevator! When I asked why I wasn’t notified until AFTER I paid that the room was on the third floor! They sent me snapshot of a website from the Philippines! I booked this in London! This place is a scam don’t book!!